Eric Davis
Bean Station,TN
Summary
Capable team player well-versed in pawn shop operation and regulations. Knowledgeable about many different merchandise markets, conflict resolution strategies and cataloging techniques. Productive, amiable and charming professional offering excellent negotiation skills.
Overview
21
21
years of professional experience
Work History
Pawn Broker
West End Pawnbrokers
03.2003 - 03.2020
- Priced and resold items that remained unclaimed by owners.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Performed store open and close procedures as part of shift responsibilities.
- Welcomed customers to shop and offered to answer questions on merchandise.
- Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
- Organized store shelves to display most attractive inventory.
- Estimated value and gave appraisals of merchandise for prospective clients.
- Prepared all paperwork, checked identifying information and documented transactions.
- Received and processed payments for loan values and item purchased, recording transactions in computer system.
- Made loans on merchandise items after closely inspecting item values, collecting payments or tangible property as collateral.
- Processed new inventory to ready for stocking on sales floor.
- Performed weekly inventory checks and ran reports.
- Organized stock overflow room and moved stock to show room when space was available.
- Processed payments, handled cash and securely initiated bank deposits for revenue-grossing pawn shop.
- Made loans on vehicles items after closely inspecting item values, collecting payments or tangible property as collateral.
Delivery Associate
All South Delivery
01.1999 - 09.2002
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Followed safety procedures and regulations to protect packages and vehicles.
- Operated vehicle safely in highly congested areas with no traffic violations.
Owner/Operator
E & D Repo
03.2003 - 03.2020
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Repossession of Vehicles for customers needs
- Maintained all records
- Maintained daily, legible log book and submitted corresponding documents.
Education
High School Diploma -
Rutledge High School
Rutledge, TN06.1986
Skills
- Security Procedures
- Property Appraisals
- Negotiations
- Business Knowledge
- Inventory Management
- Compliance Requirements
- Recordkeeping Skills
- Inventory Coordination
- Documentation Skills
Timeline
Pawn Broker
West End Pawnbrokers
03.2003 - 03.2020
Owner/Operator
E & D Repo
03.2003 - 03.2020
Delivery Associate
All South Delivery
01.1999 - 09.2002
High School Diploma -
Rutledge High School
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