Kelly Chapman
Groveport,OH
Summary
Dynamic Pawn Broker with proven expertise at Central Ohio Scrap Metal Levs Pawn Shop, excelling in cash flow management and negotiations. Recognized for maintaining compliance with ATF guidelines while enhancing inventory accuracy. Adept at fostering customer relationships and ensuring a secure environment, driving profitability through strategic item evaluations and effective communication. Professional with extensive experience in customer service and financial transactions, prepared for this role. Proven capability in assessing item value, negotiating deals, and managing inventory. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in communication, conflict resolution, and maintaining high standards in all interactions.
Overview
2026
2026
years of professional experience
Work History
Pawn Broker
Central Ohio Scrap Metal Levs Pawn Shop
11.2010 - Current
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on [Type] items after closely inspecting item values, collecting payments or tangible property as collateral.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
- Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
- Welcomed customers to shop and offered to answer questions on merchandise.
Online Auction Sales
Auction Ohio
Columbus, Ohio
2014 - 2017
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Photographed, categorized, described multiple different items for sale
Education
GED -
Gahanna Lincoln High School
Gahanna, OH1996
Skills
- Cash flow management
- Effective communicator
- Teamwork orientation
- Negotiations
- Firearm retail experience
- Security procedures
- Recordkeeping skills
- Inventory management
- ATF guidelines
- Negotiation
Timeline
Pawn Broker
Central Ohio Scrap Metal Levs Pawn Shop
11.2010 - Current
Online Auction Sales
Auction Ohio
2014 - 2017
GED -
Gahanna Lincoln High School
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