ERIC DAVIS
Watertown,SD
Summary
Goal-oriented sales professional with exceptional customer service and relationship-building skills, adept at resolving customer issues efficiently and courteously. Proven ability to assist clients with product selection and drive sales through effective communication. Eager to leverage experience in a new sales role to enhance team performance and achieve company objectives.
Overview
22
22
years of professional experience
Work History
Sales Representative
Victra Verizon Wireless
01.2026 - 08.2026
- Cultivated relationships with customers to enhance satisfaction and loyalty.
- Demonstrated products effectively, leading to increased sales opportunities.
- Managed inventory levels to ensure stock availability and reduce shortages.
- Trained new team members on product knowledge and sales techniques.
New Customer Center Sales Associate
Premier Bankcard
02.2021 - 04.2025
- Helped sell benefits of credit cards to customers.
- Assisted Customers with Pre Approved credit card application offers.
- Assisted customers with product selection to ensure customer satisfaction.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Greeted customers warmly and offered assistance.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Customer Service Representative
Premier Bankcard
12.2010 - 02.2021
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Assisted with training and mentoring new team members.
- Met daily customer service quotas with a focus on quality.
Collections Representative
Premier Bankcard
01.2005 - 12.2010
- Demonstrated ability to effectively manage a high volume of customer accounts and maintain accurate records.
- Developed strong communication skills, both verbal and written, to interact with customers in a professional manner.
- Successfully negotiated payment plans with customers in order to reduce overdue balances.
- Applied knowledge of collection laws, regulations, and procedures when collecting on past due accounts.
- Maintained current knowledge of changing industry trends related to collections practices.
Education
GED -
Lake Area
WatertownSkills
- Teamwork and collaboration
- Time management
- Problem-solving
- Excellent people skills
- Listening skills
- Reliable and punctual
- Flexible schedule
- Goal oriented
- Outgoing personality
- Exceptional customer service
- Relationship building
- Product sales
- Client service
- Customer service
Timeline
Sales Representative
Victra Verizon Wireless
01.2026 - 08.2026
New Customer Center Sales Associate
Premier Bankcard
02.2021 - 04.2025
Customer Service Representative
Premier Bankcard
12.2010 - 02.2021
Collections Representative
Premier Bankcard
01.2005 - 12.2010
GED -
Lake Area