Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric De La Cruz

El Paso

Summary

Dynamic and results-driven professional with extensive experience in network installation and troubleshooting at AT&T. Proven ability to enhance system performance through fiber optic installation and effective technical support. Skilled in cabling and wiring, complemented by strong communication skills to ensure customer satisfaction and project success.

Overview

15
15
years of professional experience

Work History

COMMERCIAL NETWORK INSTALLER

MOLD CABLE
El Paso
02.2025 - Current
  • Installing a backup network system for commercial buildings.
  • Running Cat 5 wire to the gateway and around the building to access points to get a better signal.
  • Running a speed test to make sure they have acceptable speed.

HANDYMAN

Self-employeed
El Paso
03.2021 - Current
  • Installed ceiling fans and lighting fixtures.
  • Provided landscaping services including mowing lawns, trimming hedges and planting flowers.
  • Used professional grade tools and equipment to perform wide range of handyman services.
  • Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
  • Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.
  • Painted walls and ceilings to refresh the look of a room or area.
  • Installed kitchen appliances such as refrigerators and dishwashers.
  • Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.

Premises Technician

AT&T
El Paso
03.2014 - 03.2021
  • Managed installation of fiber optic cables and systems, ensuring compliance with industry standards.
  • Upgraded telecommunications equipment and software to improve system capabilities and performance.
  • Installed network interface devices and rearranged inside wiring.
  • Briefed customers on equipment, usage, and product specification.
  • Measured, cut, spliced and installed wires and cables.
  • Positioned and terminated cables and wiring.
  • Climbed poles and ladders to install, maintain or inspect equipment.
  • Provided technical support for IT-related issues within the premises.
  • Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Performed routine system tests and analyzed results to ensure optimal network performance.
  • Installed cabinets, shelving units and other fixtures according to blueprints or instructions from management staff.

Cable Technician

Time Warner Cable
El Paso
06.2010 - 03.2014
  • Performed regular maintenance checks on cable systems to prevent future issues.
  • Provided detailed explanations and solutions to customer inquiries and concerns.
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
  • Prepared for daily work assignments by requisitioning equipment and supplies from warehouse and stocking vehicle.
  • Installed cabling from transport and wiring closets to customer access outlet.
  • Configured and installed routers, modems, and other networking equipment for customers.
  • Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.
  • Tested newly installed cables using specialized testing equipment such as voltmeters, signal level meters and sweep frequency generators.
  • Ran wires between components and to outside cable systems.

Education

GED -

AUSTIN HIGH SCHOOL
El Paso, TX
07-2004

Skills

  • Network installation
  • Fiber optic installation
  • Wireless network setup
  • Cabling and wiring
  • Network troubleshooting
  • Technical support

Languages

English
Professional
Spanish
Professional

Timeline

COMMERCIAL NETWORK INSTALLER

MOLD CABLE
02.2025 - Current

HANDYMAN

Self-employeed
03.2021 - Current

Premises Technician

AT&T
03.2014 - 03.2021

Cable Technician

Time Warner Cable
06.2010 - 03.2014

GED -

AUSTIN HIGH SCHOOL
Eric De La Cruz