Eric DiSantis
Portland,OR
Summary
I have been skating for about 3 years and I thought it would be a dream come true to work with them and to help more people get into it. Other than that I am a dynamic Assistant Manager at Dominos Pizza Inc. with a proven track record in enhancing customer satisfaction and team performance. Skilled in inventory management and money handling, I implemented process improvements that boosted order accuracy and reduced wait times. Adept at fostering a motivated team environment while delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
Portland, OR
01.2023 - Current
- Coordinated inventory management, ensuring optimal stock levels for efficient operations.
- Supported daily sales reporting, analyzing trends to improve product offerings and promotions.
- Fostered a positive team environment, enhancing staff motivation and performance through effective communication.
- Assisted in training new team members on operational procedures and customer service excellence.
- Implemented process improvements that increased order accuracy and reduced customer wait times.
- Oversaw shift schedules, balancing labor costs with service demands to maximize efficiency.
- Conducted regular quality checks on food preparation and service standards to maintain company compliance.
- Developed and maintained strong relationships with customers, addressing concerns to enhance satisfaction and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
David Douglas Highschool
Portland, ORSkills
Customer service
Putting together skateboards
Money handling
Team leadership
Decision-making
Problem-solving
Timeline
Assistant Manager
Dominos Pizza Inc.
01.2023 - Current
High School Diploma -
David Douglas Highschool