Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Eric Dixon

Rock Hill,SC

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Specialist

CRVA
10.2022 - Current

Operate the Charlotte Hornets game floors

Fix riser seats and cup holders

Build stages for concerts and events

  • Improved operational efficiency by streamlining processes and implementing new systems.
  • Enhanced team productivity with effective communication strategies and regular performance reviews.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collaborated across departments to identify opportunities for process improvements and increased efficiency.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.

Concrete Patcher

Faddis Concrete Products
08.2020 - 10.2022

Load and unload trailer..... yard hostler 53 feet flat bed trailers

  • Enhanced project efficiency by accurately assessing damaged concrete surfaces and determining appropriate repair methods.
  • Reduced project downtime by promptly completing assigned tasks, including patching holes, cracks, and other defects in concrete structures.
  • Maintained worksite safety by adhering to established protocols and using proper personal protective equipment.
  • Improved overall job quality with meticulous attention to detail during the mixing, pouring, and finishing of concrete patches.
  • Collaborated effectively with team members, ensuring seamless communication and coordination throughout each project phase.
  • Supported project success by operating a variety of specialized tools and equipment necessary for effective concrete patching.
  • Ensured long-lasting repairs by properly preparing surfaces for patching, including cleaning and removing loose materials before applying new concrete mixtures.
  • Preserved structural integrity by conducting thorough assessments of damage patterns to determine the most effective repair solutions.

Lawn Care Technician

Snipes Landscape Co.
03.2009 - 10.2020

PT Driver

  • Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
  • Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.

Assembly Line Worker

Ross Distribution
05.2015 - 08.2016
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Assisted in inventory management, ensuring adequate supplies were available for efficient production operations.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Supported continuous improvement efforts by offering suggestions for process enhancements as needed throughout the project timeline.

Manager

Burger King
02.2012 - 08.2016
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Assembly Line Production Worker

RR Donnelley
03.2010 - 11.2014
  • Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
  • Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Assisted with training new employees, sharing expertise and best practices for assembly line work.
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Increased product quality through thorough inspection of assembled items before packaging.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.

Master Grill Operator

Waffle House
06.2008 - 12.2012
  • Reduced food waste with proper storage and rotation of ingredients, maintaining freshness and quality.
  • Increased kitchen efficiency by streamlining grill station operations and optimizing workflow.
  • Maintained a clean and organized work area, promoting a safe and sanitary environment for food preparation.
  • Demonstrated expertise in various grilling techniques, producing consistently delicious meals for guests.
  • Collaborated with fellow kitchen staff to ensure timely delivery of orders during peak service hours.
  • Trained new hires on grill station procedures, upholding company standards for food safety and presentation.
  • Managed inventory levels effectively to minimize stock discrepancies and maintain adequate supplies for efficient operation.
  • Conducted regular equipment maintenance checks to ensure optimal performance of grilling apparatuses.

Trainee

McDonald's
08.2009 - 02.2012

Operated drive thru and front lobby, cook, clean and trained crew members

  • Developed strong working relationships with trainees, fostering a supportive learning environment.
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Collaborated with subject matter experts to deliver accurate and up-to-date information during training sessions.

Photographer

Carowinds Amusement Park
05.2006 - 12.2010

greetings and took photos at entrance

Education

Sports Management

Benedict College
Columbia, SC
07.2012

High School Diploma -

Northwestern High School
Rock Hill, SC
06.2009

Skills

  • Program Evaluation
  • Logistics Management
  • Process Planning
  • Improvement Plan Knowledge
  • OSHA ceriification

Languages

English
Full Professional
Spanish
Limited Working

Certification

OSHA

Timeline

Operations Specialist

CRVA
10.2022 - Current

Concrete Patcher

Faddis Concrete Products
08.2020 - 10.2022

Assembly Line Worker

Ross Distribution
05.2015 - 08.2016

Manager

Burger King
02.2012 - 08.2016

Assembly Line Production Worker

RR Donnelley
03.2010 - 11.2014

Trainee

McDonald's
08.2009 - 02.2012

Lawn Care Technician

Snipes Landscape Co.
03.2009 - 10.2020

Master Grill Operator

Waffle House
06.2008 - 12.2012

Photographer

Carowinds Amusement Park
05.2006 - 12.2010

Sports Management

Benedict College

High School Diploma -

Northwestern High School
Eric Dixon