Eric Dixon
Natchez,MS
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Detention Officer
LaSalle Corrections
Saint Francisville, LA
09.2025 - 12.2025
- Trained new officers on operational procedures and emergency response protocols.
- Implemented conflict resolution strategies to de-escalate tense situations among inmates.
- Maintained accurate records of incidents, inmate activities, and daily operations reports.
- Developed safety protocols that improved overall facility security measures and officer response times.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Correctional Officer
MTC Corrections
Woodville, MS
07.2025 - 09.2025
- Enforced facility rules and regulations to maintain safety and order among inmates.
- Conducted regular security checks to identify and mitigate potential risks.
- Monitored inmate behavior, reporting incidents to ensure accountability and compliance.
- Collaborated with staff to develop and implement rehabilitation programs for inmates.
Personal Shopper
Walmart
Vidalia, LA
04.2025 - 07.2025
- Curated personalized shopping experiences based on customer preferences and feedback.
- Streamlined inventory management by coordinating product selection and restocking efforts.
- Assisted customers with locating items, enhancing overall shopping satisfaction.
- Developed strong relationships with regular clients to anticipate needs and preferences.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Customer Service Representative
Loss Prevention
Natchez, MS
01.2025 - 03.2025
- Provided exceptional customer support, resolving inquiries and complaints efficiently.
- Assisted in training new team members on customer service protocols and software systems.
- Developed and implemented process improvements to enhance customer satisfaction rates.
- Monitored incoming communication channels, ensuring timely responses to customer issues.
- Managed high-volume call traffic while maintaining professionalism and accuracy in responses.
Detention Officer
Corecivc
Natchez, MS
04.2023 - 12.2024
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of detention areas for security breaches and maintenance needs.
- Assisted in managing inmate intake processes, including documentation and orientation.
- Collaborated with law enforcement and legal staff to facilitate court appearances for inmates.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Front End Associate
Walmart
Natchez, MS
12.2021 - 04.2023
- Assisted customers with product inquiries and checkout processes to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and facilitate customer navigation.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Collaborated with team members to fulfill stock replenishment needs during high traffic periods.
Education
Dental Assisting -
Baton Rouge Dental Assistant Academy
Baton Rouge, LA05.2026
High School Diploma -
Natchez Highschool
Natchez, MS05.2022
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Customer service
- Time management
- Front-end performance optimization
- Planning and organization
- Active listening
- Data entry
- Critical thinking
Timeline
Detention Officer
LaSalle Corrections
09.2025 - 12.2025
Correctional Officer
MTC Corrections
07.2025 - 09.2025
Personal Shopper
Walmart
04.2025 - 07.2025
Customer Service Representative
Loss Prevention
01.2025 - 03.2025
Detention Officer
Corecivc
04.2023 - 12.2024
Front End Associate
Walmart
12.2021 - 04.2023
Dental Assisting -
Baton Rouge Dental Assistant Academy
High School Diploma -
Natchez Highschool