Eric Doyle
Ladson,SC
Summary
Detail-oriented banking professional with a strong foundation in financial analysis and customer service. Eager to leverage expertise as an ACH Specialist at South State Bank. Demonstrated track record of providing accurate and efficient financial solutions, contributing to high levels of customer satisfaction and operational excellence. Skilled in adapting to evolving procedures and maintaining meticulous records, ensuring seamless ACH processing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Banker II
Regions Bank
Summerville, SC
02.2025 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Wells Fargo
Relationship Banker
Summerville, SC
09.2024 - 01.2025
Personal Banker II
PNC Bank NA
Charleston, SC
09.2020 - 09.2024
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Bank Teller II
TD Bank
Chatham, NJ
01.2020 - 02.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Bachelor Of Economics - Mathematics
Drew University
Madison, NJ12.2020
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Financial services
- Money handling
- Teller support
- Creative thinking
- Financial planning
- Cross-selling products
- Banking
- Loans
- Business development
- Community relations
- Cash flow management
- Recordkeeping requirements
- Loan origination
- Policy development and implementation
- Employee motivation
- Resourcefulness
- Loss prevention
- Debt restructuring
Certification
Passed Series 63 and SIE exams
Timeline
Relationship Banker II
Regions Bank
02.2025 - Current
Wells Fargo
Relationship Banker
09.2024 - 01.2025
Personal Banker II
PNC Bank NA
09.2020 - 09.2024
Bank Teller II
TD Bank
01.2020 - 02.2024
Bachelor Of Economics - Mathematics
Drew University