Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Dunn

Key West,Fl

Summary

Experienced automotive professional with a proven track record as a New and Used Car Manager. Overseeing all inventory and leading a team of salespeople. Skilled in setting and achieving sales goals, implementing Retail Delivery Reports (RDR), and ensuring the smooth operation of the dealership. Passionate about delivering exceptional customer service and driving revenue growth through strategic management practices.

Overview

15
15
years of professional experience

Work History

New/Used Car Sales Manager

DAYTONA HYUNDAI
07.2018 - 03.2024
  • In charge of all sales people, incoming leads, phone calls.
  • Maintain a healthy inventory of new/used cars and good work environment.
  • In charge of all dealer trades.
  • Accountable for good CSI.

New car manager

Coggin Acura
05.2018 - 07.2018
  • In charge of all sales people.
  • Maintain healthy new car inventory.
  • RDR cars.
  • In charge of all leads/phone calls.

Used Car Sales Manager

Bev Smith Auto Group
11.2014 - 05.2018
  • Ability to maintain & lead a team of individuals, experienced with all aspects of car sales.
  • Manage sales team, hire new employees when needed, establish sales goals.
  • Proficient with MS Office, use Reynolds & Reynolds CRM, along with VIN Solutions & Dealer Socket.
  • Maintain logs and reports, know vehicle inventory, exceptional customer service skills.
  • Appraise used vehicles, train employees, familiar with auction.

Closer

Miracle Toyota
01.2012 - 01.2013
  • Exceptional negotiating skills, able to read customers & ask for a sale.
  • Assisted salespeople in finalizing a sale, managed & motivated sales team.

Salesman

Parks Toyota
01.2009 - 01.2012
  • Attended training to become certified, regularly generated more revenue than other salespeople on the floor.
  • Acquired repeat customers.

Education

High school or equivalent -

Madison High School
Middletown, Oh

Skills

  • Management
  • Sales
  • Staffing management
  • Industry expertise
  • Customer tracking
  • Vehicle acquisition
  • Customer relationship building
  • Staff training and development
  • Multitasking
  • Sales tracking
  • Consultative and relationship selling
  • Problem-solving abilities
  • Sales quota management
  • Closing techniques

Timeline

New/Used Car Sales Manager

DAYTONA HYUNDAI
07.2018 - 03.2024

New car manager

Coggin Acura
05.2018 - 07.2018

Used Car Sales Manager

Bev Smith Auto Group
11.2014 - 05.2018

Closer

Miracle Toyota
01.2012 - 01.2013

Salesman

Parks Toyota
01.2009 - 01.2012

High school or equivalent -

Madison High School

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