Eric England
Senior Construction Project Manager
Edgewood,MD
Summary
Hardworking Construction Project Manager with over 20 years of experience in residential, commercial and government project/operations management. Proven leadership skills and known as a creative problem solver. Excels at identifying and implementing innovative solutions. Works well as an individual, but also collaborates with others effectively. Designs effective processes for improving productivity and efficiency. Successful at completing projects on-time and under budget without sacrificing quality.
Overview
19
19
years of professional experience
Work History
Executive Account Manager
Hero Facility Services
Melbourne, FL
09.2020 - Current
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved all vendor and account problems efficiently while exceeding sales quotas by over 100%.
- Held one-on-one meetings with Owners to identify selling hurdles and offered insight, including construction project development obstacles and how best to remedy such issues.
Construction Project Manager II
Mariner Finance
Baltimore, United States, United States
06.2015 - 09.2020
- Efficiently ordered information into process for team to follow.
- Managed multiple nationwide projects at once as representative for each worksite in dealings with subcontractors, suppliers, internal departments, and government inspectors.
- Ensured compliance with all federal and state procedures, regulations, and codes.
- Identified special circumstances and constraints in order to develop effective alternatives or innovative solutions.
- Resolved installation inefficiencies to reduce project lags and promote on-time deliverables.
- Produced weekly project update reports for senior business leadership.
Project Manager
Carney Contracting Services
Philadelphia, Pennsylvania
03.2018 - 09.2018
- Modified and directed project plans to meet organizational needs.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Store Manager
Extra Space Storage
Baltimore, Maryland
06.2013 - 04.2015
- Reached status of #1 in sales for entire district while working alongside team of employees to maximize sales objectives via phone/web/in-person.
- Managed day to day operations of business and provided mentoring and training to assistant managers.
- Managed staff while preparing work schedules and assigning specific duties.
- Generated 30% increase in overall customer rentals, exceeding company wide goals.
- Worked directly with customers to identify their needs and provide solutions that added value to their experience.
- Created and interpreted reports for weekly action meetings to propose and implement marketing strategies based on store data, competitor information and personal recommendations.
- Accurately managed cash and balanced receipts, pursued collections, posted payments and processed daily bank deposits accurately and timely.
- Performed daily tasks to ensure facility was kept to highest operational standard.
- Assisted with identifying, developing, and managing capital expenditure projects.
- Consistently performed responsibilities at high level without constant supervision, while thriving in company-wide team environment.
- Reconciled and itemized all receipts associated with site purchases.
General Manager
England & Son Contracting
Baltimore, Maryland
01.2003 - 06.2013
- Directed and operated general contracting business.
- Coordinated, managed and participated in all levels of home improvement/ renovations projects (I.E., Selling jobs, estimating, contracts, securing permits, etc.).
- Conferred with clients to negotiate terms of contract.
- Negotiated and approved contracts/agreements to perform specified work in accordance with architects plans, blueprints, codes, and other specifications with suppliers, distributors, federal/state agencies, and other organizational entities.
- Estimated costs of materials, labor and use of equipment required to fulfill provisions of contracts.
- Sub-contracted specialized craft work (I.E., Electrical, structural steel, concrete, plumbing, etc.).
- Responsible for coordinating and scheduling projects, creating timelines, and dealing with sub-contractors.
- Responsible for performing work not covered by sub-contractors (I.E., Cabinet installs, drywall, flooring, painting, trim work, decks, doors and windows, framing, tiling, punch-out, etc.).
- Responsible for managing finances, settling books, paying sub-contractors.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Project ManagementMutiple Project CoordinationContractsCustomer satisfaction
Reading blueprints
Scope development
Leases
Design and planning
Document review
Building, demolition and renovation
Construction management
Reading blueprints
New construction experience
Subcontractor management
Management
Permitting
Quote
We don’t understand life any better at forty than at twenty, but by then we realize it and admit it.
Jules Renard
Timeline
Executive Account Manager
Hero Facility Services
09.2020 - Current
Project Manager
Carney Contracting Services
03.2018 - 09.2018
Construction Project Manager II
Mariner Finance
06.2015 - 09.2020
Store Manager
Extra Space Storage
06.2013 - 04.2015
General Manager
England & Son Contracting
01.2003 - 06.2013