Eric England
York,SC
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. My team comes first! Hire hard,train hard and put your people first. The rest falls in line.
Overview
1
1
Certification
2
2
years of post-secondary education
20
20
years of professional experience
Work History
Store Manager
Tractor Supply Company
Boiling Springs, South Carolina
10.2024 - Current
- Managed daily operations of store, ensuring smooth and efficient workflow.
- Trained and supervised team members on customer service best practices.
- Oversaw inventory management, including stock levels and product displays.
Store Manager
Tractor Supply Company
Columbus, North Carolina
05.2022 - 10.2024
- Managed daily operations of store, ensuring smooth and efficient workflow.
- Oversaw inventory management, including stock levels and product displays.
- Trained and supervised team members on customer service best practices.
Store Manager
Tractor Supply Company
Gaffney, South Carolina
10.2021 - 05.2022
- Managed daily operations of store, ensuring smooth and efficient workflow.
- Trained and supervised team members on customer service best practices.
- Oversaw inventory management, including stock levels and product displays.
Operations Manager
Tractor Supply Company
York, South Carolina
08.2021 - 10.2021
- Managed daily operations to ensure efficient store performance.
- Directed team members in inventory management and product placement.
- Trained staff on customer service best practices and operational procedures.
Group Leader
Wheeler
Charlotte, North Carolina
02.2019 - 08.2021
- Led team in daily operations to ensure efficient workflow and task completion.
- Coordinated training sessions for new staff to enhance skills and performance.
- Implemented safety protocols to maintain a secure working environment for all employees.
- Diagnosed mechanical issues in forklifts and related equipment.
- Repaired and maintained various forklift models efficiently.
- Conducted routine inspections to ensure operational safety standards.
- Collaborated with team members to enhance repair processes.
- Assisted in training junior mechanics on equipment maintenance procedures.
- Trained newly hired mechanics on safe working practices when servicing forklifts.
Service Director
Scott Clark Toyota
Matthews, North Carolina
06.2010 - 05.2018
- Oversaw daily service operations to ensure high-quality customer experiences.
- Managed service team, providing training and support for staff development.
- Implemented process improvements to enhance service efficiency and workflow.
Assiant district manager
Bridgestone Firestone
Columbia, South Carolina
07.2006 - 04.2010
- Led district operations to ensure compliance with corporate policies and procedures.
- Managed team performance through regular coaching and feedback sessions.
- Overseen 16 stores daily and monthly audits.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Assisted the district manager with company change overs.
- Implementing new Lp guidelines.
Education
Gunsmith - Gunsmithing And Business Management
Penn Foster Career School
Scranton, PA 05.2012 - 05.2014
Oak Glen High School
New Manchester , WVSkills
- Team leadership
- Employee engagement
- Team leadership
- Culture development
- Employee scheduling
- Conflict resolution
- Inventory management
- Operational efficiency
- Process improvement
- Sales forecasting
- Problem solving
- Time management
- Customer service
- Sales techniques
- Sales expertise
- Customer service management
- Leadership development
- Personnel development
Certification
- Past FFL holder
- Sc cattleman association member
- Involved in 4h and FFA
- Certificate in gunsmithing
Accomplishments
- 2025 top ten profit award
- 5 years operation excellence award
- 2025 best operating store award
- Top 5 district in the company award.
- Most improved district award
Affiliations
- Operating and working a ranch.
- Active with my 4 children. 3 boys 1 girl
- Active in my church
Timeline
Store Manager
Tractor Supply Company
10.2024 - Current
Store Manager
Tractor Supply Company
05.2022 - 10.2024
Store Manager
Tractor Supply Company
10.2021 - 05.2022
Operations Manager
Tractor Supply Company
08.2021 - 10.2021
Group Leader
Wheeler
02.2019 - 08.2021
Gunsmith - Gunsmithing And Business Management
Penn Foster Career School
05.2012 - 05.2014
Service Director
Scott Clark Toyota
06.2010 - 05.2018
Assiant district manager
Bridgestone Firestone
07.2006 - 04.2010
Oak Glen High School