Eric E Steward JR
TONAWANDA
Summary
Dynamic leader with a proven track record at Thermo Fisher, adept in production management and fostering strong team relationships. Excelled in enhancing group performance and meeting tight deadlines through effective communication and continuous improvement strategies. Skilled in issue resolution and employee development, achieving significant productivity increases and maintaining high-quality standards.
Overview
12
12
years of professional experience
Work History
Group Leader
Thermo Fisher
04.2023 - Current
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Met production targets and tight deadlines by collaborating closely with team members.
- Reviewed production schedules and streamlined processes.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
Manufacturing Technician
Thermo Fisher
08.2021 - 04.2023
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
General Manager
Tim Hortons Cafe & Bake Shop
10.2012 - 08.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Riverside High School Buffalo NY
Buffalo, NY06.2013
Skills
- Verbal and written communication
- Relationship Building
- Continuous Improvement
- Schedule Coordination
- Issue Resolution
- Motivational Skills
- Employee Development
- Production Management
- Staff Management
- Inventory Control
- Teamwork and Communication
- Strong Work Ethic
- Positive Attitude
Timeline
Group Leader
Thermo Fisher
04.2023 - Current
Manufacturing Technician
Thermo Fisher
08.2021 - 04.2023
General Manager
Tim Hortons Cafe & Bake Shop
10.2012 - 08.2021
High School Diploma -
Riverside High School Buffalo NY
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