Eric Fink

Work History

Correctional Officer

York County Prison

Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Assisted in development of procedures and policies to maintain peace and order in facility.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Booked new inmates into facility and processed inmates for release.
Interviewed inmates to obtain information and assess needs.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Received and accounted for personal possessions and determined inmate work assignments.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Transported inmates to and from court hearings, medical appointments and other locations.
Investigated and responded to incidents of inmate misconduct.
Assisted in intake and release of inmates.
Provided assistance and guidance to inmates regarding daily activities.
Established positive working relationships and maintained boundaries with resident offenders.
Built solid relationships with staff and residents to keep institution safe and secure.
Responded to inquiries from inmates and other members of public.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Interviewed inmates to obtain information and evidence.
Restrained juvenile inmates when disturbances required physical intervention.

RV Park Owner

Self-employeed

06.2023

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Interacted well with customers to build connections and nurture relationships.

Delivery Driver

PODS Moving & Storage

04.2013

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Successfully avoided time delivery delays by carefully planning best routes.
Documented mileage, deliveries, pickups, customer issues and damages.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Fostered positive working relationships with regular customers.
Minimized company liability and risks to loads by obeying traffic laws.
Inspected load security and checked for damages.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Kept detailed records of deliveries and money received from customers.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Filled out load paperwork and DOT-mandated log books.

Summary

Work History

Correctional Officer

RV Park Owner

Delivery Driver

Education

General Education Diploma - General Studies

Skills

Timeline

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