Eric Frost
Ladson,SC
Summary
Adept at transforming visions into reality, I spearheaded business analytics at ConRex Property Management, driving operational efficiency and cost reductions. With a talent for strategic planning and team leadership, I excel in project management and contractor negotiations, ensuring rapid expansion and market penetration. My approach has consistently delivered outstanding client satisfaction and business growth.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Charleston Home Design & Construction
Ladson, South
11.2019 - Current
- Design and remodel kitchens and bathrooms to meet client specifications.
- Install and repair doors, windows, cabinets, shelves, plumbing systems, and electrical components.
- Manage project budgets and timelines for home improvement renovations.
- Specialize in the installation of mini-split systems and Saniflo systems.
- Handle all aspects of business operations, including client communication, and project sales.
- Provide expert advice on design concepts, home repairs, and upgrades.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Manager, Business Analytics
ConRex Property Management
Charleston, South
02.2012 - 11.2019
- Created and maintained C2C tracking for over 10,000 homes, and reported data at company meetings.
- Established and led a team for utility management, working with over 200 utility companies to optimize costs.
- Managed utility service establishment for over 5,000 homes across 18 regions.
- Reported and analyzed utility costs, helping to reduce expenditures through targeted strategies.
- Coached, mentored and trained team members in order to improve their job performance.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Established processes to ensure efficient workflow throughout the organization.
Office Administrator
ConRex Property Management
Charleston, South
01.2013 - 12.2015
- Managed over $12 million in LAR accounts, ensuring balanced budgets, and strategic spending.
- Created standardized renovation materials and tracked costs for over 1,000 homes.
- Assisted in the development of proprietary software used for property management.
- Coordinated with local realtors and property managers to close homes, and achieve estimated rents.
- Managed home teardowns and lot sales, coordinating demolition and land transactions.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Owner/Operator
Coastal Carolina Home Improvements
North Charleston, South
01.2001 - 02.2012
- I ran daily operations, including advertising, public relations, and job scheduling.
- Led project sales, pricing, and client consultations on home repairs and design.
- Managed investment portfolios, and oversaw all aspects of home renovation projects.
- Negotiated contracts with clients for products or services rendered by the company.
- Implemented campaigns and promotions to help with developing goods and services.
Education
ACT WorkKeys
Trident One Stop
Charleston, SC09-2009
High School Diploma -
Brattleboro Union High School
Brattleboro, VT09-1999
Skills
- Strategic planning
- Resource allocation
- Growing teams
- Cost Savings and Budgeting
- Contractor management
- Project Management
- Business Analytics
- Team Leadership
- Corporate Development
- Industry knowledge
- Rapid expansion
- Operational reporting
- Market analysis
- Staff training and development
- Vendor negotiation
- Pricing strategy development
Timeline
Owner/Operator
Charleston Home Design & Construction
11.2019 - Current
Office Administrator
ConRex Property Management
01.2013 - 12.2015
Manager, Business Analytics
ConRex Property Management
02.2012 - 11.2019
Owner/Operator
Coastal Carolina Home Improvements
01.2001 - 02.2012
ACT WorkKeys
Trident One Stop
High School Diploma -
Brattleboro Union High School
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