Eric Fryxell
Corona,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Manager
UPS
Ontario, CA
01.1997 - Current
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
Bachelor of Science - Business Administration And Management
California State University - Long Beach
Long Beach, CA05-2002
Skills
- Workforce Management
- Staff Development
- Policy Implementation
- Business Administration
- Operations Management
- Performance Management
- Expense Tracking
- Strategic Planning
- Cross-functional team management
- Performance Evaluations
- Team Leadership
- Negotiation
- Staff Training and Development
Timeline
Manager
UPS
01.1997 - Current
Bachelor of Science - Business Administration And Management
California State University - Long Beach
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