ERIC GINIER
Rialto
Summary
Results-driven professional seeking a Director of Maintenance position where I can leverage my leadership abilities and continue developing high-performing teams. Focused on improving productivity, enhancing operational performance, and driving consistent results. Committed to ongoing self-development and building a long-term career that contributes to both organizational success and personal growth.
Overview
9
9
years of professional experience
Work History
Field Manager
Amerit Fleet Solutions
Inland Empire, CA
07.2023 - Current
- Develop and implement comprehensive maintenance schedules for the entire fleet to ensure optimal performance and reliability.
- Coordinate and supervise all maintenance activities, including routine inspections, repairs, and servicing, ensuring compliance with schedules and regulatory requirements.
- Maximize business results by providing consistent direction, mentorship, and fostering collaboration among team members.
- Collaborate with direct reports to create and execute action plans that improve operational efficiency and results.
- Oversee training, development, and performance management of maintenance staff to build a motivated, professional workforce aligned with career objectives.
- Monitor location conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
- Clearly communicate job responsibilities and performance expectations, resolving internal or external obstacles to achieving organizational goals.
- Enforces company policies, procedures and environmental standards, and safety compliance across all operations.
- Spearheaded the launch of new shop locations, built streamlined day-to-day operations, and trained and mentored incoming managers to independently oversee performance and team leadership.
- Mentored managers in parts usage reporting and inventory management, driving improved accuracy, reduced waste, and more efficient stock control.
Service Manager
Velocity Truck Rental and Leasing
Fontana, CA
02.2020 - 07.2023
- Build and maintain strong, effective relationships with team members, customers, and supporting departments.
- Oversee operations and personnel for a fleet of approximately 650+ equivalent truck units.
- Drive results through effective delegation of responsibilities and strong team management.
- Ensure business objectives and labor requirements are consistently met.
- Balance customer needs with financial targets, ensuring service excellence while meeting overall business requirements.
- Enhanced warranty performance by leveraging manufacturer warranties via rigorous technician training and accurate documentation, cutting high rejections rates.
Service Supervisor
Ryder Transportation
Riverside, CA
11.2018 - 02.2020
- Manage daily work order review and processing to ensure timely and accurate completion.
- Oversee technician scheduling, performance, and overall workforce management.
- Assign and prioritize work orders to optimize productivity efficiency.
- Ensure customer needs are consistently met while balancing financial goals and operational requirements.
- Administer warranty processes, ensuring compliance and cost control.
- Enforce company policies, procedures, and environmental and safety regulations.
- Monitor and manage location performance using key metrics to meet or exceed business objectives.
Service Manager
Valley Power
Mira Loma, CA
02.2018 - 11.2018
- Drove sales growth across service labor, parts, and fleet operations while providing essential task support by partnering with management to ensure organized, efficient service repair operations.
- Maintained shop productivity, workflow, and procedures with a focus on efficiency, thoroughness, and safety.
- Oversaw day-to-day operations of the back shop, ensuring service staff met performance targets and operational goals.
- Ensured optimal functionality of service equipment while maintaining high housekeeping standards to support operational excellence.
- Produced and drove a safe and health workplace compliant with local, state, and federal regulations, as well as company policies.
Service Manager
McKinney Trailers
Fontana, CA
06.2017 - 02.2018
- Led operations and personnel for 1,000+ trailer units, ensuring efficient workflow and high team performance.
- Built and maintained strong relationships with members, customers, and supporting departments, fostering collaboration and operational excellence.
- Delegating responsibilities effectively, maximizing team productivity and ensuring timely achievement of business objectives.
- Managed labor and resources requirements to meet or exceed operational and financial targets.
- Oversaw customer satisfaction initiatives, balancing service needs with budgetary and operational constraints.
- Managed warranty processes to ensure compliance and minimize operational disruptions.
- Conducted new customer orientations and site visits, strengthening client relationships and onboarding efficiency.
- Performed additional duties as needed to support business goals, demonstrating flexibility and commitment to results.
Education
Diesel Certification -
Universal Technical Institute
09.2012
Skills
- Customer-focused
- Employee mentorship
- Surpasses expectations
- Accessible to others
- Meticulous
- Provides abstract thoughts and consideration
- Ability to delegate tasks in an efficient/effective manner
Accomplishments
- Collaborated cross-functionally with all internal departments to deliver exceptional client service and foster a positive, high-performing work environment.
- Established and led daily safety meetings that strengthened hazard awareness and accountability, contributing to a zero-incident record over 3 years while overseeing and mentoring 40+ staff.
- Analyzed parts usage for shop technicians and established minimum and maximum inventory levels. Optimized inventory management based on usage data, achieving a 95-99% utilization rate of stocked parts.
- Implemented daily safety meetings to proactively communicate workplace hazards, resulting in zero injuries or accidents over a 3-year period.
Timeline
Field Manager
Amerit Fleet Solutions
07.2023 - Current
Service Manager
Velocity Truck Rental and Leasing
02.2020 - 07.2023
Service Supervisor
Ryder Transportation
11.2018 - 02.2020
Service Manager
Valley Power
02.2018 - 11.2018
Service Manager
McKinney Trailers
06.2017 - 02.2018
Diesel Certification -
Universal Technical Institute