Eric Gonzalez
Spring Valley,California
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Guest Service Specialist
Hotel La Jolla
La Jolla, CA
01.2023 - Current
- Provided excellent customer service to ensure guest satisfaction.
- Developed and implemented effective strategies to maximize occupancy rates.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Demolition Foreman
SoCal Demo
San Diego, CA
02.2022 - 01.2023
- Supervised a team of demolition workers to ensure safe, efficient and effective work practices.
- Organized and managed the delivery of materials and equipment to job sites.
- Developed plans for demolishing structures in accordance with local building codes and regulations.
- Coordinated the removal of hazardous materials from demolition sites according to environmental guidelines.
Certified Ride Operator
SeaWorld
San Diego, CA
02.2022 - 11.2022
- Ensured safety of riders by following safety procedures and guidelines.
- Responded quickly to any emergency situations that arose while operating the ride.
- Communicated effectively with co-workers regarding operations of the ride throughout shift.
Education
High School Diploma -
Mount Miguel High School
San Diego, CA06-2020
Real Estate License -
California Department of Real Estate
San Diego, CASkills
- Guest Relations
- Complaint Handling
- Reservation Management
- Data Entry
- Team worker
- Event Planning
Timeline
Guest Service Specialist
Hotel La Jolla
01.2023 - Current
Demolition Foreman
SoCal Demo
02.2022 - 01.2023
Certified Ride Operator
SeaWorld
02.2022 - 11.2022
High School Diploma -
Mount Miguel High School
Real Estate License -
California Department of Real Estate
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