Eric Goode
Glen Allen
Summary
To obtain a carer as a highly detail-oriented, self motivated and reliable professional. Experienced professional with strong background in management and leadership. Known for effective team collaboration and adaptability to changing needs. Skilled in communication, conflict resolution, and data management. Highly valued for reliability and results-driven approach.
Overview
14
14
years of professional experience
Work History
Intake Manager
Geoff Mcdonald & Associates
07.2022 - Current
- Company Overview: Attorney At Law
- Responsible for evaluating prospective clients, phone calls, analyzing the clients needs, goals, principles and vision
- Setting up appointments for potential clients, retaining and reviewing those that meet the criteria while providing professional assistance
- Perform miscellaneous clerical tasks as needed and provide transportation for clients with any medical needs
- Attorney At Law
Personal Trainer/ Group Trainer
Elkins Sports Performance
11.2015 - Current
- Responsible for leading individualized workouts, incorporating aerobic and anaerobic exercises
- Work with clients to evaluate fitness levels, goals, and monitor progress
- Instruct individuals and groups in exercise activities, which includes cardiovascular training, strength training and stretching
- Work with people of all ages, and skill levels
Customer Service Representative
TLK Group LLC
03.2018 - 08.2019
- Company Overview: (Comcast third party) Call Center
- Responsible for inbound/ outbound calls in the cable telecommunications industry while meeting the company's expectations and sales goals
- Provided excellent customer service while overseeing dual monitors, offering service promotions and sales packages
- (Comcast third party) Call Center
CEO/Owner
Life Services Inc/New Haven Children Services
02.2011 - 09.2017
- Responsible for overseeing and managing all aspects of the mental health company
- Ensured the delivery of high quality care to individuals with mental health needs
- Implemented quality assurance measurements to ensure quality services
- Supervised and provided guidance to clinical staff, ensured the delivery of effective evidence based mental health services
Education
Master of Science -
Argosy Univeristy
Washington, DC04-2016
Bachelor of Arts -
University of Richmond
Richmond, VA05-1998
Skills
- Teamwork
- Customer service
- Professionalism and ethics
- Time management
- Attention to detail
- Multitasking
- Team collaboration
Timeline
Intake Manager
Geoff Mcdonald & Associates
07.2022 - Current
Customer Service Representative
TLK Group LLC
03.2018 - 08.2019
Personal Trainer/ Group Trainer
Elkins Sports Performance
11.2015 - Current
CEO/Owner
Life Services Inc/New Haven Children Services
02.2011 - 09.2017
Master of Science -
Argosy Univeristy
Bachelor of Arts -
University of Richmond
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