Ethan Heller
Lexington,TX
Summary
Intake Manager with a proven track record at Lexington Livestock Commission, enhancing client satisfaction through streamlined processes and quality assurance. Skilled in cross-functional coordination and problem-solving, effectively delivering industry presentations and implemented protocols that improved efficiency and maintained high standards in client information management.
Overview
10
10
years of professional experience
Work History
Intake Manager
Lexington Livestock Commission
05.2016 - Current
- Deliver best practices for intake of cattle to assure customer satisfaction and maintain high standards during the intake phase.
- Led a team of intake coordinators, ensuring all tasks were completed accurately and on time to meet organizational goals.
- Coordinated seamless handoffs between teams involved in different stages of the service delivery process through clear communication and collaboration.
- Addressed any concerns or issues that arose during the intake process promptly, demonstrating commitment to client satisfaction and effective problem resolution skills.
- Conducted regular internal reviews to ensure adherence to established policies and procedures within the intake department.
Farm Ranch Hand
Mr. Steve White /White Ranch
04.2019 - 08.2023
- Enhanced livestock health through regular feeding, cleaning, and monitoring of animals for signs of illness or injury.
- Contributed to a clean and organized work environment by keeping barns, pens, and other areas clean.
- Operating various types of agricultural machinery to maintain the ranch.
- Aided in farm record-keeping tasks such as tracking animal births, vaccinations, and feed consumption for optimal resource management.
- Rotated animals between grazing areas to provide enough access to food.
Education
High School Diploma -
Lexington High School
Lexington, TexasBachelor of Science - Agricultural Business And Management
Sam Houston State University
Huntsville, TX05-2027
Skills
- Professionalism and ethics
- Client assessment
- Cross-functional coordination
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Adaptability and flexibility
- Time management abilities
- Decision-making
- Active listening
- Problem-solving aptitude
- Multitasking Abilities
Accomplishments
I have been on the Presidents List every semester of college so far and I have made the Deans List as well. I am also the Treasurer of the Agricultural Business Club at Sam Houston State.
Timeline
Farm Ranch Hand
Mr. Steve White /White Ranch
04.2019 - 08.2023
Intake Manager
Lexington Livestock Commission
05.2016 - Current
High School Diploma -
Lexington High School
Bachelor of Science - Agricultural Business And Management
Sam Houston State University