Shedrick T. Roberson
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Personable and dependable candidate in classroom settings. Dedicated individual possessing extensive lived-experience in the re-entry space. Brings strong skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Displays positive attitude and obligation to continuous learning and growth. Committed to making meaningful contributions and advancing organizational goals.
Work History
Intake Manager
1 Year- Compiled training materials for new staff, ensuring consistency in knowledge and understanding of the intake process.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards compliance with associated regulations.
- Enhanced client experience with timely follow-ups and comprehensive documentation of their needs and concerns.
- Established productive relationships with external partners such as healthcare providers, potential employers, and community organizations to facilitate smooth client transitions into our services.
- Revised and maintained a comprehensive intake orientation packet that served as the go-to resource for all staff involved in the client onboarding process.
- Served as a subject matter expert within the organization on matters related to intake management, providing guidance and support to colleagues as needed.
- Collaborated with other managers to develop strategies for improving overall organizational performance related to client intakes.
Education
Bachelor of Science - Biblical Studies
- Honoree of Field Minister Program, May 2017
- Elected as Class Representative, Academic Year 2016
- Awarded Certificate of Training in Biblical Counseling(SWBTS) Summer 2015
Associate of Arts - General Liberal Arts
- Awarded Certificate of Completion in Computer Science Progra (ACC) - Fall 1998
- Dean's List Recognized - Spring 1998
Skills
Accomplishments
- Collaborated with organization team-members in the development of Men's Clothes Closet
- Leveraged partnerships with organizations for temporary employment for clients
- Implemented community engagement on behalf of the organization
- Achieved proficiency in the Intake Status Report
- Facilitated daily group meetings
Certification
- NCCER/OSHA-30 Certification, Houston Community College HCC - 2025
- Training of Trainers Training (TOT), University of Texas - July, 2025
- Recovery Support Peer Specialist (RSPS), Texas Certification Board - May 2025
- Transportation Workers Identification Credential (TWIC) - [expires: April 2030]
- Class A Commercial Drivers License (CDL) - March 2024
- Advanced Gavelier Bronze Communicator, Toastmasters International Affiliate - April 2019
- Competent Gavelier Communicator, Toastmasters International Affiliate - September 2013
- Certificate in Real Estate Law, Blackstone Career Institute - May 2007
- Serving of Motor Vehicle Air Conditioning Certification, IMACA Education Foundation - March 2004
- Business Computer Information Systems II, Windham School District - August 2000
Interests
Work Availability
References
Donald Lacy, Retired TDCJ Chaplain/Chaplaincy Consultant
Corbert Gomez, Director of Prison Ministry - Antioch Community Church
Jackie Eaton, Director of Community Outreach - Montrose Center
Mike Barber, Former Houston Oiler - Founder of Mike Barber Ministry
Queen McGruder, Operations Manager - Crosswalk Center
Melvin Coleman, Driving Instructor - Lee College
Steven Sosa, Recovery Support Peer Specialist - Montrose Center