Eric Hardman
Ellicott City ,MD
Summary
Goal-oriented manager with distinguished experience in Home Remodeling and Travel industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
5
5
years of professional experience
Work History
Sales Manager
Window Nation
01.2023 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase sales to high close rate.
Business Development/Acquisition Manager
West Shore Home
03.2020 - 01.2022
- Collaborated with cross-functional departments to plan and launch 7 new locations in under 12 months.
- Implemented long-term growth initiatives by developing acquisition and greenfield strategies while training General Managers their roles.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Identified objectives and areas of improvement by analyzing feedback, observing employees and collecting surveys.
- Created and lead a brand ambassador program to identify and leverage exceptional teammates in the company to increase retention and drive profitability
Regional Sales Manager
Travel Resorts Of America
05.2019 - 12.2021
- Oversaw SC, GA, and FL.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with subordinates in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Education
Bachelor of Science - Business Administration And Management
West Virginia University
Morgantown, WVMaster of Science - Integrated Marketing Communications
West Virginia University
Morgantown, WV2018
Skills
- Sales Presentation
- Product Knowledge
- Profit and Revenue-Generating Strategies
- Direct Sales
- Product and Service Management
- Market Analysis
Timeline
Sales Manager
Window Nation
01.2023 - Current
Business Development/Acquisition Manager
West Shore Home
03.2020 - 01.2022
Regional Sales Manager
Travel Resorts Of America
05.2019 - 12.2021
Bachelor of Science - Business Administration And Management
West Virginia University
Master of Science - Integrated Marketing Communications
West Virginia University
Similar Profiles
RAYMOND DELFA JRRAYMOND DELFA JR
Installation Manager at Window NationInstallation Manager at Window Nation
Tyneisha EbbTyneisha Ebb
Regional Service Lead-Supervisor at Window NationRegional Service Lead-Supervisor at Window Nation
Rashaan Fuller-WrightRashaan Fuller-Wright
Exterior Design Consiltant at Window NationExterior Design Consiltant at Window Nation
Michael PalumboMichael Palumbo
Events Marketing Manager at Window NationEvents Marketing Manager at Window Nation
Srikanth ChunduruSrikanth Chunduru
Project Manager at Inficon Hvac Power Pvt LtdProject Manager at Inficon Hvac Power Pvt Ltd