Eric Harris
Bristol
Summary
Professional office administrative professional prepared to excel in organizational efficiency and client service. Skilled in managing office operations, handling communications, and coordinating schedules. Strong focus on team collaboration and delivering results, adaptable to changing needs. Reliable in supporting colleagues and maintaining positive work environment.
Overview
9
9
years of professional experience
Work History
Store Office Representative
Jordan's Furniture
West Hartford, CT
03.2025 - Current
- Coordinated product deliveries, maintaining communication with logistics teams for timely fulfillment.
- Managed customer inquiries, providing accurate information and resolving issues efficiently.
- Processed orders and maintained accurate records in CRM system, enhancing data integrity.
- Managed customer inquiries through phone and email, ensuring timely and accurate responses.
- Coordinated office communications to streamline workflow and enhance team collaboration.
Visitor Services Specialist
Connecticut Science Center
10.2017 - 11.2024
- Efficiently and effectively processes visitors from all gate/sales stations and points of entry using computerized ticketing system.
- Manages visitor flow within the galleries, serves as “soft security presence” giving special attention to matters of health and safety of the visitors, other staff members, the exhibits, and the facility.
- Based on departmental needs, contributes in the delivery of accurate and engaging demonstration programs to the science center visitors during public hours, as well as for private and evening events.
- Maintains, sets up, operates, and oversees motion picture projection equipment and slide projectors for private viewing, training courses, or general entertainment events.
- Creates a welcoming and friendly environment where visitors receive prompt, efficient, and pleasant service in person, on the phone, and via e-mail.
Education
High School Diploma -
Southington High School
Southington, CT06-2006
Certificate of Completion -
Connecticut School of Broadcasting
Farmington, CT09-2009
Skills
- Has provided many years of exceptional customer service, with experience in conflict resolution and defusing high tension situations
- Capable of handling deadlines with efficiency and care, both independently and as part of a team
- Proficient in many computer and technical software programs for everyday office use, projectionist work, and graphic design
- Highly motivated, detail-oriented, creative, and friendly
- Strong organization
- Document management
- Customer service
Timeline
Store Office Representative
Jordan's Furniture
03.2025 - Current
Visitor Services Specialist
Connecticut Science Center
10.2017 - 11.2024
High School Diploma -
Southington High School
Certificate of Completion -
Connecticut School of Broadcasting