Eric Henderson

• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
• Established individual goals and monitored player performance to support achievement.
• Achieved consistent winning records with tactical game plans tailored to each opponent''s style of play.
• Built positive, productive training environments fostering team unity and camaraderie.

• Sold soccer programs to hundreds of clients.

• Creating an elite environment for players to perform in.

• Creating lines of communication between parents and myself.

• Maintaining a positive team culture

• Numerous customer service situations where I would have to problem solve in order to create confidence in our programs.