Eric Hernandez
Corona,CA
Summary
High-energy, second-career Nursing Student offering a unique combination of 13 years of operations management experience and hands-on foundational clinical training. A natural problem-solver who excels under pressure, possesses exceptional interpersonal skills, and maintains a strong commitment to clinical excellence. Highly enthusiastic about utilizing over a decade of leadership and de-escalation expertise to deliver safe, efficient, and compassionate care on a fast-paced hospital unit.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Sumac Technologies
Rancho Cucamonga, CA
10.2012 - 02.2026
- Led, scheduled, and coordinated a diverse team of 15 personnel, fostering collaboration and resolving workplace conflicts under high-pressure deadlines.
- Analyzed operational workflows and implemented process improvements to minimize resource waste and maximize efficiency.
- Utilized advanced communication and de-escalation strategies to resolve high-stakes client issues and maintain service quality.
- Oversaw daily activities, ensuring adherence to quality standards and operational protocols.
- Developed training programs for staff, fostering a culture of continuous improvement and skill enhancement.
Education
Associate of Science - Nursing
Riverside City College
Riverside, CA06-2028
Associate of Science - Math And Science
Norco College
Norco, CA06-2024
Associate of Arts - Social And Behavioral Studies
Norco College
Norco, CA06-2024
Skills
- Prioritization
- Time Management
- Problem-solving
- Team leadership
- Operations management
- Customer service
Certification
- BLS Certification - Valid through 11/30/2027
Languages
Spanish
Limited Working
Timeline
Operations Manager
Sumac Technologies
10.2012 - 02.2026
Associate of Science - Nursing
Riverside City College
Associate of Science - Math And Science
Norco College
Associate of Arts - Social And Behavioral Studies
Norco College