Eric Holmes
Provo,UT
Summary
Goal-oriented Client Success Manager adept at promoting customer loyalty and maintaining retention with proactive and hands-on strategies. Effective at giving customers highly positive experiences as primary liaison and company representative. Ready to bring 2 years of experience and take on challenging new role.
Overview
4
4
years of professional experience
Work History
Client Success Manager
ForeUP
08.2021 - Current
- Reached out to accounts regularly to check on needs, understanding business operations and offer services.
- Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.
- Planned, articulated and executed client development strategies.
- Implemented over 40 new projects
Sales Associate
ZAGG
04.2021 - 08.2021
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Construction Worker
Big Mountain Countertops
08.2019 - 05.2021
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
Bachelor of Health Science - Healthcare Adminstration
Utah Valley University
Orem, UT04.2024
Associate Degree - General Studies
Brigham Young University - Idaho
Rexburg, ID04.2019
Skills
- Project Planning
- Logistics Coordination
Volunteer
- Volunteer missionary service for The Church of Jesus Christ of Latter-day Saints in Las Vegas from Aug 2015 - Aug 2017
- Helped lead 130+ missionaries in planning and executing daily, weekly, and monthly goals
Timeline
Client Success Manager
ForeUP
08.2021 - Current
Sales Associate
ZAGG
04.2021 - 08.2021
Construction Worker
Big Mountain Countertops
08.2019 - 05.2021
Bachelor of Health Science - Healthcare Adminstration
Utah Valley University
Associate Degree - General Studies
Brigham Young University - Idaho
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