Eric Houston
Hartman,AR
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
34
34
years of professional experience
Work History
Retail Store Manager
Dollar General Store
Mulberry, AR
10.2018 - Current
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Boosted company sales by developing and implementing strategic marketing approaches.
Assistant Store Manager
Walmart
RUSSELLVILLE, Arkansas
08.2014 - 10.2018
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Zone Manager
Walmart
Clarksville, AR
01.2012 - 08.2014
- Built and maintained high performing teams by identifying top talent and focusing on growth and development while coaching and mentoring.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Loss Prevention Associate
Walmart
Clarksville, AR
01.2002 - 01.2012
- Partnered with store managers on basis to conduct loss investigations.
- Identified potential shoplifters and alerted management.
- Protected assets by maintaining store compliance with security schematics.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
Department Manager
Walmart
Clarksville, AR
01.2000 - 01.2002
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
Department Manager
Walmart
Clarksville, AR
01.1997 - 01.2000
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
Receiving Manager
Walmart
Clarksville, AR
01.1995 - 01.1997
- Received and staged incoming inventory for movement to storage or sales floor.
- Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
- Organized storage areas to maximize movement and minimize labor.
Service Manager
Walmart
Clarksville, AR
01.1992 - 01.1995
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Collaborated with customers to offer solutions to service needs.
- Reviewed inventory levels and ordered supplies to keep products in stock.
Maintenance Supervisor
Walmart
Clarksville, AR
08.1989 - 01.1992
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Maintained clear and safe workspace areas to meet OSHA standards.
Education
High School Diploma -
Westside
Hartman, AR05.1989
Skills
- Strategic Planning
- Advertising and Marketing
- Loss Prevention
- Store Opening and Closing
Timeline
Retail Store Manager
Dollar General Store
10.2018 - Current
Assistant Store Manager
Walmart
08.2014 - 10.2018
Zone Manager
Walmart
01.2012 - 08.2014
Loss Prevention Associate
Walmart
01.2002 - 01.2012
Department Manager
Walmart
01.2000 - 01.2002
Department Manager
Walmart
01.1997 - 01.2000
Receiving Manager
Walmart
01.1995 - 01.1997
Service Manager
Walmart
01.1992 - 01.1995
Maintenance Supervisor
Walmart
08.1989 - 01.1992
High School Diploma -
Westside
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