Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eric Jacinto

Dallas,TX

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

AT Bistro
02.2025 - Current
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Bartender

Black Tap
03.2024 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Server

Javiers
08.2021 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maximized table turnover rate by managing reservations and seating arrangements.

Banquet Captain

FGF Catering
01.2017 - 07.2020
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
  • Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Promoted team collaboration among banquet staff members through effective leadership practices that fostered a supportive work environment.

Education

James Madison High School
Dallas, TX

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Safe food handling
  • High volume dining
  • Inventory management

Certification

  • TABC
  • Food Handlers Certification
  • Forklift Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

AT Bistro
02.2025 - Current

Bartender

Black Tap
03.2024 - 04.2025

Server

Javiers
08.2021 - 10.2023

Banquet Captain

FGF Catering
01.2017 - 07.2020

James Madison High School

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