Eric Johnson
West Orange,NJ
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to enhance guest engagement and satisfaction during high-volume dining. Expert in cash handling and adept at building lasting relationships with customers, ensuring memorable dining experiences. Committed to delivering quality service with attention to detail.
Overview
4
4
years of professional experience
Work History
Server
Panevino Ristorante
10.2022 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Olive Garden
09.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Economics
Montclair State University
Montclair, NJBusiness Administration
County College of Morris
Randolph, NJ06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- High volume dining
- Sales techniques
Timeline
Server
Panevino Ristorante
10.2022 - Current
Server
Olive Garden
09.2021 - 09.2022
Bachelor of Science - Economics
Montclair State University
Business Administration
County College of Morris
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