Seasoned Loss Prevention Training Specialist with a proven track record at TJX Companies, enhancing operational efficiency and reducing shrink through strategic planning and comprehensive training of all in house Loss Prevention Specialists. Skilled in surveillance operations and interpersonal communication, I excel in developing and implementing effective loss prevention strategies and fostering a culture of continuous improvement and professionalism.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loss Prevention Training Specialist
TJX Companies
Worcester, MA
02.2023 - Current
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
Provided friendly and professional assistance to employees, visitors, and customers.
Maintained high levels of alertness throughout shifts.
Scheduled periodic visits to each building location to assess the overall effectiveness of its teams and security measures.
Designed and delivered interactive training sessions on topics such as safety protocols, crisis management, and detection of associate dishonesty.
Maintained accurate records on all training sessions conducted as well as any investigations undertaken.
Implemented comprehensive loss prevention training programs for all store personnel.
Identified opportunities for improving operational efficiency through enhanced loss prevention processes and procedures.
Site Supervisor
Allied Universal Security Services
Worcester, MA
07.2022 - 02.2023
Kept the team moving forward for progress in daily site operations.
Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
Created work crew schedules and delegated assignments.
Resolved work issues and team conflicts to promote progress on complex projects.
Delegated duties to employees based on skillset.
Communicated daily progress and incident reports to clients and corporate offices.
Prepared and planned worksites to help jobs run smoothly.
Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
Communicated regularly with clients regarding progress updates on projects.
Conducted regular site inspections to ensure compliance with safety and building regulations.
Contract Security Officer
Allied Universal Security Services
Worcester, MA
11.2021 - 02.2022
Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
Provided friendly and professional assistance to employees, visitors, and customers.
Assessed the validity of identification cards presented at entry points.
Maintained high levels of alertness throughout shifts.
Interacted professionally with customers while ensuring their safety and well-being.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Maintained logs of incidents that occurred during shift hours.
Warned persons of rule infractions or violations and evicted violators from premises.
Education
High School Diploma -
Burncoat Senior Highschool
Worcester, MA
06-2021
Skills
Internal theft prevention
Incident reporting
Employee awareness
Access control
Security systems
Asset protection
Surveillance operations
Investigation techniques
Loss prevention strategies
Shrink reduction
Multitasking
Professional demeanor
Physical security
Problem-solving aptitude
Excellent communication
Professionalism
Strategic planning
Professional ethics
Customer service
Staff training
Risk management
Internal investigations
Interpersonal skills
Security auditing
Time management
Multitasking capacity
Surveillance techniques
Teamwork
Reliability
Risk assessment
Critical thinking
Decision-making
Footage review
Security training
Continuous improvement
Loss Prevention Strategy
Security systems operation
Safety protocols
Written communication
Inventory auditing
CCTV systems
Microsoft Office Applications
I am proficient in all microsoft office applications (Word, Excel, Outlook, Powerpoint, List, Forms and One Note)