Summary
Overview
Work History
Education
Skills
Microsoft Office Applications
Certification
References
Timeline
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Eric Kahiu

Worcester,MA

Summary

Seasoned Loss Prevention Training Specialist with a proven track record at TJX Companies, enhancing operational efficiency and reducing shrink through strategic planning and comprehensive training of all in house Loss Prevention Specialists. Skilled in surveillance operations and interpersonal communication, I excel in developing and implementing effective loss prevention strategies and fostering a culture of continuous improvement and professionalism.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Loss Prevention Training Specialist

TJX Companies
Worcester, MA
02.2023 - Current
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
  • Provided friendly and professional assistance to employees, visitors, and customers.
  • Maintained high levels of alertness throughout shifts.
  • Scheduled periodic visits to each building location to assess the overall effectiveness of its teams and security measures.
  • Designed and delivered interactive training sessions on topics such as safety protocols, crisis management, and detection of associate dishonesty.
  • Maintained accurate records on all training sessions conducted as well as any investigations undertaken.
  • Implemented comprehensive loss prevention training programs for all store personnel.
  • Identified opportunities for improving operational efficiency through enhanced loss prevention processes and procedures.

Site Supervisor

Allied Universal Security Services
Worcester, MA
07.2022 - 02.2023
  • Kept the team moving forward for progress in daily site operations.
  • Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
  • Created work crew schedules and delegated assignments.
  • Resolved work issues and team conflicts to promote progress on complex projects.
  • Delegated duties to employees based on skillset.
  • Communicated daily progress and incident reports to clients and corporate offices.
  • Prepared and planned worksites to help jobs run smoothly.
  • Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
  • Communicated regularly with clients regarding progress updates on projects.
  • Conducted regular site inspections to ensure compliance with safety and building regulations.

Contract Security Officer

Allied Universal Security Services
Worcester, MA
11.2021 - 02.2022
  • Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
  • Provided friendly and professional assistance to employees, visitors, and customers.
  • Assessed the validity of identification cards presented at entry points.
  • Maintained high levels of alertness throughout shifts.
  • Interacted professionally with customers while ensuring their safety and well-being.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Maintained logs of incidents that occurred during shift hours.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Education

High School Diploma -

Burncoat Senior Highschool
Worcester, MA
06-2021

Skills

  • Internal theft prevention
  • Incident reporting
  • Employee awareness
  • Access control
  • Security systems
  • Asset protection
  • Surveillance operations
  • Investigation techniques
  • Loss prevention strategies
  • Shrink reduction
  • Multitasking
  • Professional demeanor
  • Physical security
  • Problem-solving aptitude
  • Excellent communication
  • Professionalism
  • Strategic planning
  • Professional ethics
  • Customer service
  • Staff training
  • Risk management
  • Internal investigations
  • Interpersonal skills
  • Security auditing
  • Time management
  • Multitasking capacity
  • Surveillance techniques
  • Teamwork
  • Reliability
  • Risk assessment
  • Critical thinking
  • Decision-making
  • Footage review
  • Security training
  • Continuous improvement
  • Loss Prevention Strategy
  • Security systems operation
  • Safety protocols
  • Written communication
  • Inventory auditing
  • CCTV systems

Microsoft Office Applications

  • I am proficient in all microsoft office applications (Word, Excel, Outlook, Powerpoint, List, Forms and One Note)

Certification

  • ChatGPT AI Certificate
  • Jasper AI Certificate

References

References available upon request.

Timeline

Loss Prevention Training Specialist

TJX Companies
02.2023 - Current

Site Supervisor

Allied Universal Security Services
07.2022 - 02.2023

Contract Security Officer

Allied Universal Security Services
11.2021 - 02.2022

High School Diploma -

Burncoat Senior Highschool
Eric Kahiu