Summary
Overview
Work History
Education
Skills
Education
Educationawards
Timeline
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Eric Kiple

Las Vegas

Summary

  • To provide my services to a company that will allow me the opportunity to advance myself. I have been in customer service since I was 17, and my dedication and drive to provide the best experience possible will be a major asset to whomever I work for. My outgoing nature also makes me the ideal candidate for customer interaction, and will also allow me to adapt quickly to any given situation. I know how to handle strong personalities and difficult situations.
  • Opus
  • Eros
  • Microsoft Powerpoint

Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.

Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

AT&T Mobility
10.2023 - Current

Run the sales floor and handle operations in the back office. Make sure the sales experts hit their sales targets and drive business in the store

Retail Sales Associate

AT&T Mobility
08.2017 - 10.2023

Sell phones, tablets, wireless plans, TV and internet plans and accessories with protection

Bartender and Server

TopGolf
08.2017 - 03.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Sales

US Cellular
11.2016 - 05.2017
  • Customer Service, Sell wireless devices: cell phones, tablets, home phones, etc.

Banker

US Bank
04.2016 - 11.2016
  • Customer Service, Opened Accounts, Opened Loans, Daily Transactions

Retail Sales Consultant

AT&T
07.2015 - 03.2016
  • Customer Service, Product Selling, Needs Analysis, Time Management, Process Management, Payment Processing, Detail Oriented

Retail Sales Consultant

Z Wireless
04.2014 - 07.2015
  • Customer Service, Product Selling, Needs Analysis, Time Management, Process Management, Payment Processing, Detail Oriented

Cashier

Shell Station
08.2013 - 04.2014
  • Customer Service, Product Selling, Time Management, Process Management, Payment Processing, Detail Oriented

Education

Business Organizational Management

Ashford University

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Problem-solving
  • Customer service
  • Retail operations
  • Inventory control
  • Customer relations
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management

Education

true

Educationawards

  • Monthly Sales Award-Z Wireless August, October & November 2014
  • Monthly Sales Award-Z Wireless February 2015
  • Customer Service Award-Z Wireless August & September 2014
  • Union College - Music Education 1999-2001

Timeline

Assistant Store Manager

AT&T Mobility
10.2023 - Current

Retail Sales Associate

AT&T Mobility
08.2017 - 10.2023

Bartender and Server

TopGolf
08.2017 - 03.2018

Sales

US Cellular
11.2016 - 05.2017

Banker

US Bank
04.2016 - 11.2016

Retail Sales Consultant

AT&T
07.2015 - 03.2016

Retail Sales Consultant

Z Wireless
04.2014 - 07.2015

Cashier

Shell Station
08.2013 - 04.2014

Business Organizational Management

Ashford University
Eric Kiple