Lisa Hickman
Villas
Summary
Dynamic and results-driven licensed cosmetologist with a proven track record at The Shampoo Bar, excelling in customer service and salon management. Skilled in scheduling appointments and building strong client relationships, I enhance client satisfaction and retention through effective communication and multitasking abilities. Committed to maintaining a hygienic workspace and delivering exceptional service.
Overview
13
13
years of professional experience
Work History
Cosmetologist
The Shampoo Bar
05.2011 - 10.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Paraprofessional
Cape May County Special Services School
10.2021 - 05.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Education
Attending: MCITC
Millville, NJ01.2025
Cosmetology -
Cape May County Vocational
Cape May Court House, NJ06.2011
Highschool -
Cape May County Technical
Cape May Court House, NJ06.1999
Skills
- Licensed cosmetologist
- Scheduling appointments
- Salon management
- Hair styling
- Clear communication
- Decision making
- Life skills training
- Multitasking abilities
- Applied behavioral analysis
- Emotional regulation
- Relationship building
- Tool, equipment, and surface sanitizing
- Workspace organization
- Issue resolution
Timeline
Paraprofessional
Cape May County Special Services School
10.2021 - 05.2024
Cosmetologist
The Shampoo Bar
05.2011 - 10.2024
Attending: MCITC
Cosmetology -
Cape May County Vocational
Highschool -
Cape May County Technical
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