Eric Kuikman
Beloit,WI
Summary
Experienced Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Seven years of progressive leadership experience.
Overview
12
12
years of professional experience
Work History
Liquor Store Manager
Woodman's Food Market
Beloit, WI
05.2022 - Current
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Motivated staff to perform at peak efficiency and quality.
- Verified invoices daily and adjusted prices to maintain accurate price margins and facilitate growth.
- Purchased stock based on deal structures and current inventory.
- Balanced maintaining sufficient inventory without over stocking.
- Designed floor sets and product displays to drive sales and impulse buys through the year including seasonally accurate impulses.
Front End Supervisor
Woodman's Food Market
Beloit, WI
11.2016 - 05.2022
- Monitored cash drawers in 32 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Inspector Packer
Prent
Janesville, WI
06.2014 - 11.2016
- Conducted in-depth inspections of both medical and commercial parts to support quality assurance goals.
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Complied with safety, health and environmental regulations as prescribed by law.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Material Handler
Prent
Janesville, WI
01.2013 - 06.2014
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Attached identifying tags to containers to mark with identifying shipping information.
- Prevented load shifting or damage by using bracing and strapping techniques.
Warehouse Associate
Mule-Hide Products Co
Beloit, WI
06.2011 - 09.2013
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Consistently lifted materials weighing as much as 55 pounds.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Education
Diploma -
Beloit Memorial High School
Beloit, WISkills
- Multitasking Abilities
- Work Task Prioritization
- Customer Needs Assessments
- Delegating Assignments and Tasks
- Investigating Complaints
- Customer Relations
- Cash Register Operation
- Staff Scheduling
- Merchandise Packaging
- Making Change
- Keen Attention to Detail
- Employee Performance Evaluations
- Anticipating Problems
Timeline
Liquor Store Manager
Woodman's Food Market
05.2022 - Current
Front End Supervisor
Woodman's Food Market
11.2016 - 05.2022
Inspector Packer
Prent
06.2014 - 11.2016
Material Handler
Prent
01.2013 - 06.2014
Warehouse Associate
Mule-Hide Products Co
06.2011 - 09.2013
Diploma -
Beloit Memorial High School