Nishan Singh
Retail Store Director
Wayland,MI
Summary
Results-driven Liquor Store Manager with over 8 years of experience in retail management. Expertise in optimizing inventory, training and mentoring teams, and developing promotional strategies that drive sales growth and improve customer experience.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Liquor Store Manager
Depot Hill Party Store
04.2018 - Current
- Supervised daily operations, ensuring compliance with state liquor regulations.
- Managed inventory levels, optimizing stock turnover and reducing waste.
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Developed promotional strategies to enhance sales and attract customers.
- Trained and mentored staff in customer service and product knowledge.
- Monitored financial performance, controlling expenses and maximizing profitability.
- Established relationships with vendors for timely product delivery and negotiation of terms.
- Monitored sales trends to effectively adjust merchandise orders as needed based on seasonal fluctuations or market changes.
- Monitored sales trends to adjust merchandise orders based on seasonal fluctuations.
- Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
Cashier Helper
HARRY'S CORNER
11.2016 - Current
- Assisted customers with transactions, ensuring accurate cash handling and efficient service.
- Maintained clean and organized cashier area to enhance customer experience.
- Supported inventory management by restocking shelves and monitoring product availability.
- Trained new staff on cash register operations and customer service best practices.
- Implemented improvements in checkout processes to reduce wait times for customers.
- Collaborated with team members to maintain high standards of store presentation and cleanliness.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
Stocker /Cashier Assistant
J & B Discount Liquor
01.2018 - 04.2018
- Implemented efficient restocking processes to reduce customer wait times during peak hours.
- Organized and stocked shelves to ensure optimal product visibility and accessibility.
- Monitored inventory levels and reported discrepancies to maintain accurate stock records.
- Assisted in unloading deliveries, verifying contents against purchase orders for accuracy.
Stocker/Cashier Assistant
Bartender's Stop
09.2017 - 01.2018
- Implemented efficient stocking methods to optimize shelf space utilization.
- Organized merchandise displays to enhance product visibility and accessibility.
- Collaborated with team members to maintain inventory accuracy and stock levels.
- Assisted in receiving shipments, verifying contents against purchase orders.
- Monitored expiration dates, ensuring compliance with quality standards for perishable items.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Stocker/STOCKER /Retail Cashier
Cliff Street Grocery
05.2017 - 08.2017
- Coordinated stock replenishment to maintain inventory levels and minimize out-of-stock occurrences.
- Managed product placement to optimize shelf space and enhance customer accessibility.
- Trained new staff on proper stocking techniques and safety protocols to ensure compliance.
STOCKER /Retail Cashier
Komarck's Party Store
03.2017 - 05.2017
- Organized and stocked merchandise on shelves to ensure optimal product visibility.
- Maintained inventory accuracy through regular stock checks and updates.
- Collaborated with team members to streamline stocking processes and improve workflow efficiency.
- Assisted in training new employees on stocking procedures and safety protocols.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
Education
GED -
Forest Hills Northern High School
Grand Rapids, MI 05.2001 -
Skills
Beverage inventory control
Cash management
POS system operation
Payment processing
Merchandising strategies
Promotional planning
Store maintenance
Stocking and replenishing
Employee training
Customer service
Time management
Multitasking Abilities
Conflict resolution tactics
Decision-making
Teamwork
Effective communication
Relationship building
Customer relations
Timeline
Liquor Store Manager
Depot Hill Party Store
04.2018 - Current
Stocker /Cashier Assistant
J & B Discount Liquor
01.2018 - 04.2018
Stocker/Cashier Assistant
Bartender's Stop
09.2017 - 01.2018
Stocker/STOCKER /Retail Cashier
Cliff Street Grocery
05.2017 - 08.2017
STOCKER /Retail Cashier
Komarck's Party Store
03.2017 - 05.2017
Cashier Helper
HARRY'S CORNER
11.2016 - Current
GED -
Forest Hills Northern High School
05.2001 -