ERIC LEE
Lithonia,Georgia
Summary
Dynamic professional with extensive experience in team leadership and operational management, dedicated to driving organizational success. Proven ability to leverage strong organizational skills to streamline workflows and enhance team efficiency. Committed to cultivating a collaborative work environment that empowers team members and aligns efforts toward achieving shared objectives. Recognized for consistently delivering results that exceed expectations while fostering a culture of teamwork and innovation.
Overview
31
31
years of professional experience
Work History
HUMAN RESOURCES - ABSENCE CONTROL UNIT SUPERVISOR
New York City Fire Department
Brooklyn, NEW YORK
11.2021 - 01.2026
- Facilitated cross-functional collaboration between department Bureaus to ensure continuity of the department Absence Control policies.
- Overseeing, monitoring and auditing leave usage for civilian and uniformed employees within the New York City Fire Department.
- Absence Control presentations for new EMS Officers, promoted EMS Officers and Fire Prevention Supervisors on Absence Control policies, procedures, processes, ensuring they are well prepared for their supervisory roles within the department.
- Responsible for Creating detailed reports using CHRMS and Citytime payroll system on department metrics such as attendance, absenteeism and lateness for uniformed and civilian employees of the New York City Fire Department.
- Ensuring compliance with FDNY's absence control policies, procedures, and objectives through consistent monitoring of employee attendance.
- Supervisor or the LODI Compliance Unit, with direct coordination with the Bureau of Health Services and the Bureau of Investigations and Trials, to ensure compliance of policy and procedures regarding members on medical leave due to line of duty injuries.
- Assisting with Onboarding and Offboarding of employees.
- Assisting with employee FMLA processing.
EMS BUREAU OF COMMUNICATIONS SUPERVISOR
New York City Fire Department
Brooklyn, NEW YORK
01.2015 - 01.2026
- Monitored employee performance evaluations to ensure quality service delivery was provided at all times.
- Oversee and monitor Assignment receiving dispatchers.
- Preparation, maintenance and adjustment of daily rundowns, reporting updates of member dispatch assignments.
- Serve as liaison between various agencies: city, state as it relates to the handling of routine assignments and major incidents.
- Review of orders, and dissemination of pertinent information, instructions, and directives to members within Emergency Medical Dispatch and field operations.
- Accountability, distribution and securement of portable radios, automatic external defibrillators and other medical equipment during the tour.
- Maintenance of updating of department records and station files-Assurance that timekeeping, absence and lateness control procedures are updated for members.
DIGNITARY PROTECTION UNIT (DPU)
New York City Fire Department
Brooklyn, NEW YORK
02.2008 - 01.2026
- Responsible for providing pre-hospital advanced life support to dignitaries visiting the City of New York.
- Worked effectively in fast-paced environments.
PARAMEDIC - FIELD OPERATIONS
New York City Fire Department
Brooklyn, NEW YORK
11.2001 - 01.2015
- Administered first aid treatment and advanced life support care to sick or injured persons in prehospital settings.
- Assess nature and extent of illness or injury to establish and prioritize medical procedures.
- Administer medication, orally, by injection, or perform intravenous procedures under a physician's direction.
- Attend training classes to maintain certification and to keep abreast of new developments in the field, or maintain existing knowledge.
- Operate equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments.
- Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment.
PARAMEDIC - OFFICE OF MEDICAL AFFAIRS
New York City Fire Department
Brooklyn, NEW YORK
01.2014 - 12.2014
- Duties - detailed to Telemetry Department, monitoring and documenting BLS and ALS units participating in the Smart CPR pilot program.
- Tracking and follow up on ALS units with STEMI program.
EMT - EMERGENCY MEDICAL DISPATCH / COMMUNICATIONS
New York City Fire Department
Brooklyn, NEW YORK
05.1995 - 05.2001
- Administer first aid treatment or life support care to sick or injured persons from the 911 call center.
- Triage requests for Emergency Medical assistance. - Confirmed location and call type are consistent with information provided by 911 caller.
- Direct liaison between fire suppression, NYPD and EMS. - Dispatched Mutual Aid Response Units.
Education
No Degree - Paramedic
St. John's University - Allied Health Program
Jamaica, New York, NY08-2001
Skills
- Collaborative teamwork
- Friendly demeanor
- Effective problem solving
- Detail-oriented
- Microsoft proficiency
- HRIS applications
- LMS applications
- Power Point
- Microsoft Outlook
- CHRMS - City Human Resource Management System
- Excel
Timeline
HUMAN RESOURCES - ABSENCE CONTROL UNIT SUPERVISOR
New York City Fire Department
11.2021 - 01.2026
EMS BUREAU OF COMMUNICATIONS SUPERVISOR
New York City Fire Department
01.2015 - 01.2026
PARAMEDIC - OFFICE OF MEDICAL AFFAIRS
New York City Fire Department
01.2014 - 12.2014
DIGNITARY PROTECTION UNIT (DPU)
New York City Fire Department
02.2008 - 01.2026
PARAMEDIC - FIELD OPERATIONS
New York City Fire Department
11.2001 - 01.2015
EMT - EMERGENCY MEDICAL DISPATCH / COMMUNICATIONS
New York City Fire Department
05.1995 - 05.2001
No Degree - Paramedic
St. John's University - Allied Health Program