Eric Lucas
lamar,MO
Summary
Seasoned and accomplished executive, recognized for over 15 years of leadership excellence and a track record of driving significant growth in sales, elevating customer satisfaction, and fostering unwavering customer loyalty. Demonstrated expertise in building and guiding high-performing teams, coupled with a knack for devising and implementing strategic plans that deliver tangible results. Proven ability to inspire and rally teams towards the attainment of organizational objectives. Adept in negotiation, consistently securing favorable deals and forging successful partnerships. Notable for cultivating an innovative culture and steering product development. Possesses excellent communication skills, both written and verbal.
Overview
26
26
years of professional experience
Work History
SALES MANAGER
Sprenkle Brothers AG
Lamar, MO
03.2019 - Current
- 4000 acre active farm, growing Corn, Beans, wheat, Hay. Involved in Microbial fertilizer and plant protection research as well as sales and customer service of multiple products from Fertilizer, chemical,liter,seed,etc.
- Developed and implemented sales strategies to increase market share and profitability
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
- Established relationships with key customers, providing personalized service and support
- Managed customer accounts and customer relationships
- Operated farm equipment including tractors, combines and tillers to cultivate fields
- Communicated effectively with supervisors regarding production goals
- Developed strategies for efficient pest control measures
- Generated leads and strategies to grow customer base for the farms business
- Identified potential new markets for products and services offered by the organization
- Traveled for in-person meetings with customers and partners, developing key relationships.
TERRITORY MANAGER- AG SALES
AG Solutions Group
Marshall, MO
08.2017 - 07.2018
- Responsible for 6 counties, Sold $878,000 the first year
- Identified new business opportunities and built relationships with key customers
- Analyzed sales data, identified trends, and developed action plans for improvement
- Managed multiple accounts simultaneously while ensuring customer satisfaction goals were met or exceeded.
TERRITORY SALES MANAGER
Heartland Tractor
Nevada, MO
02.2014 - 07.2017
- Responsible for 3 counties, averaged 1.8 million in sales a year
- Increased market share year after year, identified new markets to promote company growth
- Successfully developed and implemented sales plans to increase market share in assigned territory
- Developed relationships with key customers, resulting in increased customer loyalty and satisfaction.
TERRITORY SALES EXECUTIVE
Ritchie Bros. Auction
Kansas City, MO
03.2013 - 02.2014
- Responsible for 3 state territory, Negotiated 3.3 million from equipment dealers for the Ritchie Bros
- Auction
- Coordinated logistics for product delivery between vendors and customers
- Conducted presentations and product demonstrations for prospective customers
- Negotiated contracts with clients while maintaining company standards of quality
- Monitored competitors' activities regularly to identify areas for improvement
- Collaborated with other departments to ensure smooth operations across the organization
- Utilized strong customer service skills to build relationships with key accounts.
BRANCH MANAGER
Hartzler Equipment Company
Lamar, MO
04.2009 - 09.2012
- New store Start up, Responsible for ,building Sales,Parts and Service
- Along with growing business name in community and surrounding areas
- Grew store Gross sales to over 7 million
- Directed daily branch operations, leading the team to exceed monthly sales goals
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance
- Managed day-to-day communication between the branch and corporate headquarters
- Reviewed employee job performance and contribution during performance appraisal
- Managed organizational and documentation compliance procedures within branch
- Communicated and implemented new ideas and strategies to improve sales, marketing, and staff development
- Developed and implemented strategies to improve customer service levels, resulting in increased customer loyalty.
MULTI-STORE MANAGER
Victor L. Phillips
Joplin, MO
07.2006 - 02.2009
- Responsible for developing a 39 county trade area in Missouri, Oklahoma, Kansas
- Increased stores combined volume by 4 million in two years to 14 million
- Utilized data-driven decision making techniques to develop plans for store growth and expansion initiatives
- Assisted in developing annual goals and objectives for each department within the organization's multi-store network
- Provided guidance to managers on how to manage their stores efficiently while maintaining a high level of profitability.
ENGINEERING TECHNICIAN
Sunnyside Valley Irrigation District
Sunnyside, WA
06.2003 - 07.2006
- Sunnyside Valley Irrigation Canal Improvement project
- Estimated 32.6 million dollars
- Rerouting approx 300,000 acre/ft of water
- Provided technical support during the assembly process as well as troubleshooting existing product issues
- Collaborated with engineers, technicians, and other personnel to ensure successful completion of projects
- Maintained accurate records of all work performed including test results and data analysis
- Resolved customer complaints regarding quality control issues quickly and efficiently
- Coordinated equipment purchases and installations.
MULTI-STORE MANAGER
Western Power and Equipment
Pasco, WA
02.1998 - 05.2002
- Largest Distributor of Case Equipment in the Western United States
- 27 stores in 5 States
- Managed 3 stores in southeast Washington
- Managed 22 employee and 22 million combined sales volume
- Managed the budgeting process for each store location while staying within allocated resources
- Analyzed financial data to identify areas of improvement in the overall business performance of each store
- Developed and implemented strategies to boost sales, reduce costs, and improve efficiency across all stores
- Ensured compliance with all applicable laws, regulations, and policies across the organization.
Education
MACHINING CERTIFICATE IN LATH MACHINE -
Northeast Vo-tech
01.1993
ASSOCIATE IN SCIENCE (A.S.) IN ANIMAL SCIENCE -
Northeastern Oklahoma A&M
05.1992
Skills
- Customer Service Management
- Complaint Handling & Resolution
- Retail Operations Management
- Capital Asset Management
- Human Resource management
- Coaching and Mentoring
- Product and Service Management
- Goals and Performance
- Sales Expertise
- Sales Territory Growth
- Accomplished Manager
- Compelling Leadership Skills
- Deal Structuring
- Deadline Management
- Specialized Equipment Usage
- PFW business system
- Teambuilding & Training
- Market Identification
- Lead Generation
- Team Mentorship
- Cold Calling
- Store Displays
- SOP Adherence
- Territory Management
- Opportunity Identification
- Staff Management
- New Business Development
- Sales Planning
- Multi-Million Dollar P&L Management
- Marketing Leadership
- Sales and Marketing Strategy
Volunteer Experience
- State, 01/2009, 01/2023, Provided compassionate care and support to foster children in a residential setting.
- Fostering Hope, Lamar, MO, 01/2021, 01/2023, Developed excellent communication skills through working with a diverse range of people.
Timeline
SALES MANAGER
Sprenkle Brothers AG
03.2019 - Current
TERRITORY MANAGER- AG SALES
AG Solutions Group
08.2017 - 07.2018
TERRITORY SALES MANAGER
Heartland Tractor
02.2014 - 07.2017
TERRITORY SALES EXECUTIVE
Ritchie Bros. Auction
03.2013 - 02.2014
BRANCH MANAGER
Hartzler Equipment Company
04.2009 - 09.2012
MULTI-STORE MANAGER
Victor L. Phillips
07.2006 - 02.2009
ENGINEERING TECHNICIAN
Sunnyside Valley Irrigation District
06.2003 - 07.2006
MULTI-STORE MANAGER
Western Power and Equipment
02.1998 - 05.2002
MACHINING CERTIFICATE IN LATH MACHINE -
Northeast Vo-tech
ASSOCIATE IN SCIENCE (A.S.) IN ANIMAL SCIENCE -
Northeastern Oklahoma A&M
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