Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric Mac

Braintree,MA

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

5
5
years of professional experience

Work History

Sales Associate

POP MART
12.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained inventory accuracy through regular stock checks and organization.
  • Collaborated with team members to improve store layout and merchandise presentation.
  • Trained new associates on sales techniques and customer service protocols.
  • Developed promotional displays to boost seasonal sales initiatives effectively.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Packager

Ocean Mac
06.2021 - Current
  • Package and deal with lobsters and other types of seafood into boxes
  • Follow instructions concerning the care and handling of packages and live products
  • Communicate clearly with owners and workers alike(family), handling each specific type of seafood
  • Always on track, kept delivery, packaging, and all works on schedule, if not ahead of schedule
  • Plan out schedule and manage supplies and work order

Player/Manager

Braintree Boys Volleyball
04.2021 - 01.2025
  • Train and manage regularly
  • Contributed to several recent wins for the team and the school's current position; competing for states
  • Help others develop and improve their technique and form through friendly criticism
  • Create thorough plays and strategy, completing the strengths of each player
  • Record and analyze live plays, correcting flaws to strive for improvements

Education

Bachelor of Science - Business Management

University of Massachusetts - Boston
Boston, MA
06-2029

High School Diploma -

Braintree High
Braintree, MA
06.2025

Skills

  • Cash register operation
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

POP MART
12.2025 - Current

Packager

Ocean Mac
06.2021 - Current

Player/Manager

Braintree Boys Volleyball
04.2021 - 01.2025

High School Diploma -

Braintree High

Bachelor of Science - Business Management

University of Massachusetts - Boston