Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Excellent mentorship over many years. Great trainer and teacher of new things
Overview
7
7
years of professional experience
Work History
Trainer/Shift Lead
Chick-fil-A
Mount Laurel, NJ
02.2022 - Current
Coached, mentored and trained team members in order to improve their job performance and quality of work.
Resolved conflicts between employees by providing an ear to listen, and a safe environment to express frustrations.
Provided leadership during times of organizational change or crisis situations.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Ran shifts to ensure business could run smoothly.
Travel across the country to new Chick-Fil-A's, training new team members and leaders/managers of the new store.
Train according to Pathway standards.
Supervisor
Chick-fil-A
Deptford, NJ
01.2018 - 08.2021
Coached, mentored, and trained team members in order to improve job performance and quality of work
Resolved conflicts between employees by providing an ear to listen, and a safe environment to express frustrations
Provided leadership during times of organizational change or crisis situation
Assessed team member skillsets and assigned tasks accordingly for optimal efficiency
Run shifts to ensure business could run smoothly.
Travel across the country to new Chick-Fil-A's, training new team members and leader/managers of the new store.
Train according to the Pathway standards
Program Director
Summit Grove
New Freedom , PA
09.2017 - 11.2017
Created programs for kids, teens, and adults for the week they would be spending at the campgrounds
Combed through old contacts, seeing who was still interested in using the camp
Host the group that would be using the camp
organize work groups to come in and work on the campgrounds
Education
Bachelors in Youth And Family Ministry - Ministry
Cairn University
Langhorne, PA
12-2017
High School Diploma -
Baptist Regional School
Haddon Heights
06-2010
Skills
Policy Implementation
Staff Development
Operations Management
Performance Management
Verbal and written communication
Team Leadership
Staff Training and Development
Affiliations
Running is my biggest passion. Whenever I am not working, I am training for the next race.
I love reading to relax my mind.
I love singing on my church's worship team on Sundays
Accomplishments
MVP of my College XC team my senior season of 2015
MIP of my College XC team my Junior season of 2014