Liam Sontag
St Louis,MO
Summary
Dedicated professional with expertise in customer service, team building, and training. Committed to fostering a safe, positive work environment while supporting team members. CPR and First Aid certified, with a solid grasp of health and safety practices. Capable of thriving both independently and collaboratively.
Overview
3
3
years of professional experience
Work History
Trainer/Shift Lead
7Brew
St Louis, Missouri
04.2025 - Current
- Facilitated onboarding of new staff, ensuring smooth integration into team dynamics.
- Conducted training on company policies, procedures, and safety protocols for new employees.
- Monitored employee performance during training, delivering targeted feedback to enhance skills and proficiency.
- Coordinated shift schedules, ensuring optimal staff coverage during peak hours to meet operational demands.
- Resolved customer complaints effectively and professionally, improving customer satisfaction and retention.
- Verified that cash drawers contained the correct amounts of money during opening and closing shifts.
- Delegated tasks to team members to improve productivity. to employees and monitored activities and task completion.
Personal Assistant/Caregiver
Accumen
Lake St. Louis , MO
10.2024 - 03.2025
- Administered medication per prescriptions while monitoring health changes to ensure client safety and well-being.
- Supported clients with daily living activities and personal care tasks, promoting independence and dignity.
- Assisted clients with bathing, dressing, and personal care tasks to promote hygiene and comfort.
- Prepared nutritious meals according to dietary needs and preferences.
- Maintained a clean and safe living environment for clients.
- Provided companionship and emotional support, fostering positive emotional health and enhancing overall client well-being.
Dishwasher
Honeybadger
Troy , MO
11.2023 - 03.2024
- Maintained cleanliness of dishes and kitchen equipment during busy service hours.
- Assisted in organizing dishware and utensils for efficient workflow in the kitchen.
- Collaborated with kitchen staff to support food preparation and service needs.
Camp Counselor
Vetta Sports
Saint Peters, Missouri
06.2023 - 08.2023
- Organized and led recreational games promoting teamwork and fun.
- Supervised daily activities for campers to ensure safety and engagement.
- Monitored camper behavior, addressing conflicts and encouraging positive interactions.
- Assisted in planning and implementing camp schedules and events.
- Maintained the cleanliness of facilities to create a safe environment for campers.
Education
Bachelors - Exercise Science
Maryville University of Saint Louis
St. Louis, MO05-2028
High School Diploma -
Troy Buchanan High School
Troy, MO05-2024
Skills
- Training initiatives
- Health and safety
- CPR/First aid certification
- Customer service
- Team building
- Conflict resolution
- Hard Working
- Determined
- Motivated
- Independent
Timeline
Trainer/Shift Lead
7Brew
04.2025 - Current
Personal Assistant/Caregiver
Accumen
10.2024 - 03.2025
Dishwasher
Honeybadger
11.2023 - 03.2024
Camp Counselor
Vetta Sports
06.2023 - 08.2023
Bachelors - Exercise Science
Maryville University of Saint Louis
High School Diploma -
Troy Buchanan High School