Summary
Overview
Work History
Education
Skills
Timeline
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Eric Martin

ANTIOCH,CA

Summary

High-performing leader and operations manager with over one year of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability.

Overview

8
8
years of professional experience

Work History

Operations Manager

1-800 GOT JUNK?
05.2018 - Current
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas
  • Improved morale and management communication by creating employee recognition and rewards practices
  • Managed day-to-day operations, including supervision and assignment delegation for thirty team members
  • Interacted well with customers to build connections and nurture relationships.

Production Associate

Tesla
02.2023 - 04.2024
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.

House Keep Supervisor

In-Shape Health Clubs
09.2016 - 01.2018
  • Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

Deer Valley High School
Antioch, CA

Associate of Science - Software Development

ITT Technical Institute
5 2016

Skills

  • Workforce training
  • Systems implementation
  • Policies and procedures implementation
  • Team leadership
  • Dedicated
  • Computer proficiency
  • Client Relationships

Timeline

Production Associate

Tesla
02.2023 - 04.2024

Operations Manager

1-800 GOT JUNK?
05.2018 - Current

House Keep Supervisor

In-Shape Health Clubs
09.2016 - 01.2018

High School Diploma -

Deer Valley High School

Associate of Science - Software Development

ITT Technical Institute

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Eric Martin