Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Eric Martinez

Houston,TX

Summary

Natural leader with a proven track record of advancing from dishwasher to innovative general manager. Expertise in team development, strategic planning, and conflict resolution. Demonstrated ability to enhance operations and drive organizational growth while maximizing profitability.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Sweetgreen
Houston, Texas
01.2015 - Current
  • Trained and developed trainers, shift leaders, assistant managers, and general managers to drive organizational growth.
  • Analyzed customer feedback to identify operational improvements and enhance brand loyalty.
  • Formulated strategies that maximized profitability while reducing costs and improving efficiency.
  • Monitored store performance, identifying key opportunities for operational enhancements.
  • Prepared detailed performance reports for senior leadership, emphasizing critical operational metrics.
  • Facilitated team meetings to align objectives and strengthen communication among staff.
  • Led stretch assignments in restaurant recoveries, new openings, multi-unit supervision, teaching training classes, and proctoring Servsafe exams.

Education

Some College (No Degree) - Mathematics

Montgomery College
Rockville, MD

Servsafe

Skills

  • Team development and leadership
  • Conflict resolution strategies
  • Financial management expertise
  • Operational analysis skills
  • Startup operations management
  • Market growth strategies
  • Multi-unit management

Certification

  • Manager ServSafe
  • ServSafe Proctor

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

General Manager

Sweetgreen
01.2015 - Current

Some College (No Degree) - Mathematics

Montgomery College

Servsafe

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