Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Interests
Timeline
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Eric Massenburg

Raleigh,NC

Summary

Dynamic sales professional with a proven track record at Food Lion, excelling in customer service and cash handling. Recognized for fostering customer relationships that drive repeat business. Adept at problem-solving and optimizing operations, demonstrated through innovative event concepts as a Banquet Coordinator at North Raleigh Hilton.

Overview

24
24
years of professional experience

Work History

Sales Associate

Food Lion
08.2001 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Michaels Craft Store
08.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Banquet Coordinator

North Raleigh Hilton
07.2006 - 08.2019
  • Directed and managed banquet functions for [Number]-person event.
  • Contributed to company growth with innovative ideas for new event concepts, theme development, and marketing initiatives targeting niche markets.
  • Optimized workflow efficiencies by implementing standardized procedures for banquet operations across multiple venues within the company portfolio.
  • Established strong relationships with vendors to secure high-quality products at competitive prices while maintaining consistent supply chain reliability.

Education

Radio And Television Broadcasting

Harcourt High School
Scranton, PA
05-2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Accomplishments

Employee of the Month Three Times

Improved Customer Service

A Customer Base built for store

Rarely Tardy

Interests

  • Designing and Printing 3D Models
  • Digital Art and Animation
  • Video Gaming
  • Design and Build Websites
  • Developing software, websites, and apps in various programming languages
  • Web Development and Design

Timeline

Cashier

Michaels Craft Store
08.2022 - 01.2023

Banquet Coordinator

North Raleigh Hilton
07.2006 - 08.2019

Sales Associate

Food Lion
08.2001 - Current

Radio And Television Broadcasting

Harcourt High School