Eric McClaflin
Summit Point,WV
Summary
Dynamic Sales Manager with a proven track record at Malloy Cadillac, adept in relationship building and sales team training. Excelled in increasing sales revenue through strategic planning and exceptional customer service. Skilled in mechanical diagnostics and fostering team growth, demonstrating both hard and soft skills essential for driving success and exceeding performance goals. Leadership and worth ethic with being an Eagle Scout.
Overview
7
7
years of professional experience
Work History
Sales Manager
Malloy Cadillac
Winchester, VA
10.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to explain sales opportunities.
- Prepare lot vehicle for sales
- Lead the EV team to sell the new electric vehicle in the upcoming market
Shift Manager
Meadows Farms
Harpers Ferry, WV
04.2020 - 10.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Inspected all on site machines, skid steers, delivery truck.
- Preform material loading when required, truck loading, trailer loading, bulk supply loading.
Professional Lifeguard
Shepherd University Wellness Center
Shepherdstown, WV
05.2017 - 03.2020
- Performed lifesaving rescues, applying CPR and first aid as needed to ensure swimmer safety.
- Conducted regular checks of lifesaving equipment to ensure proper functionality and preparedness for emergencies.
- Prevented accidents through vigilant surveillance of swimmers and timely intervention during emergencies.
- Contributed to efficient team communication by utilizing two-way radios and hand signals while on duty.
- Assisted in maintaining clean facilities by performing routine maintenance tasks and adhering to sanitary guidelines.
- Assisted in the training of new lifeguards, sharing knowledge and expertise to ensure a high level of preparedness among team members.
Education
Washington High School
Charles Town, WV04.2020
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Positive and upbeat
- Sales process
- Sales Planning
- Mechanical experience with vehicle diagnostic and repair
- Electrical wring repair with vehicle and building and repair
Accomplishments
Eagle Scout
EV Sales Manager
Head Cadillac representative
Head performance sales
Corvette academy course completion
Additional Information
Strong work ethic
Emphasizes on being early to start the day and complete tasks
Willing and able to learn new skills to expand knowledge
Timeline
Sales Manager
Malloy Cadillac
10.2020 - Current
Shift Manager
Meadows Farms
04.2020 - 10.2020
Professional Lifeguard
Shepherd University Wellness Center
05.2017 - 03.2020
Washington High School