Eric Mcdonald
Enterprise,UT
Summary
Customer-oriented General Manager with ten years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
13
13
years of professional experience
Work History
Service Manager
St George Auto Gallery
10.2024 - 01.2026
- Oversaw daily operations, ensuring exceptional service quality and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements to enhance operational efficiency and reduce turnaround times.
- Managed inventory control, optimizing stock levels to meet demand without excess waste.
General Manager of Food Service
Golden Corral Buffet and Grill
05.2024 - 10.2024
- Analyzed financial performance metrics to identify trends and drive cost-effective decision-making.
- Collaborated with marketing teams to design promotional campaigns that boosted brand awareness and customer engagement.
- Established strong vendor relationships to negotiate favorable terms and ensure quality product supply.
- Led cross-functional teams in executing new menu launches, aligning resources for successful implementation.
General Manager of Food Service
Kneaders Bakery
10.2023 - 03.2024
- Oversaw daily operations, ensuring efficiency and high-quality service standards across multiple locations.
- Developed and implemented strategic initiatives to enhance customer satisfaction and increase sales revenue.
- Managed inventory control processes, reducing waste and optimizing supply chain management.
- Trained and mentored staff on operational best practices, fostering a culture of continuous improvement.
GENERAL MANAGER
Brackens Auto Tech
01.2019 - 08.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- All the financing
- I do all finances for acima when people need financial help for their service repairs.
- Kept inventory for all parts and tires
- Did all warranty paper work on parts.
- Scheduling for employees.
- I did hiring firing and write-ups as needed
GENERAL MANAGER
The Auto Shop
01.2018 - 01.2019
- I took care of customers service needs.
- I did scheduling, pay roll and paper work.
- I ordered inventory.
- I did the accounting and paid vendors.
- I made sure daily tasks were finish in a timely manor.
GENERAL MANAGER
Eagle Tire
01.2013 - 01.2018
- Developed and maintained relationships with customers and suppliers through account development.
- Did all the financing for acima when people need financial help for their service repairs.
- Kept inventory for all parts and tires
- Did all warranty paper work on parts.
- Scheduling for employees.
- I did hiring firing and write-ups as needed
Education
High School Diploma -
Chelsea High School
Chelsea, MI06-1996
Skills
- Records Organization and Management
- Mathematical Calculation and Reasoning
- Department Oversight
- Financial Statement Review
- Problem Anticipation and Resolution
- Sales Tracking
- Business Leadership
- Focus and Follow-Through
- Profit and Loss Control
- Total Quality Management
Timeline
Service Manager
St George Auto Gallery
10.2024 - 01.2026
General Manager of Food Service
Golden Corral Buffet and Grill
05.2024 - 10.2024
General Manager of Food Service
Kneaders Bakery
10.2023 - 03.2024
GENERAL MANAGER
Brackens Auto Tech
01.2019 - 08.2021
GENERAL MANAGER
The Auto Shop
01.2018 - 01.2019
GENERAL MANAGER
Eagle Tire
01.2013 - 01.2018
High School Diploma -
Chelsea High School