Eric Millar
Standish,ME
Summary
Professional with comprehensive experience in client solutions and strategic planning. Skilled in team collaboration, relationship management, and driving impactful results. Known for adaptability and reliability in dynamic environments, with strong expertise in client engagement, project management, and problem-solving. Proven track record of fostering positive client relationships and delivering tailored solutions that meet evolving business needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Client Solutions Director
Team Velocity Marketing
Herndon, VA
09.2024 - Current
- Established and nurtured a pipeline of prospective dealer accounts in New England region.
- Analyzed feedback from dealership decision makers to identify enhancement areas and propose effective strategic solutions leveraging available services.
- Partnered with field team leads to pinpoint high-risk accounts and deliver consultative support aimed at achieving client objectives.
- Drove revenue generation in eastern region by increasing service utilization through established dealer partnerships.
- Facilitated training sessions for website and field teams on integrating new services into strategic meetings.
- Directed BDC members to identify service gaps within current accounts and facilitate meetings.
Client Partner
Cars Commerce
Chicago, IL
01.2023 - 08.2024
- Facilitated partnerships between Dealer Inspire and Cars to drive the development of innovative media solutions within the Cars Commerce suite.
- Developed and managed relationships with current dealer accounts to enhance collaboration and support new dealer integration.
- Analyzed dealer objectives and crafted tailored strategies to enhance service application in achieving their goals.
- Executed strategies to achieve revenue goals outlined for northeastern region, enhancing overall business performance.
Regional Sales Executive (Northeast Region)
Dealer Inspire
Naperville, IL
03.2022 - 01.2023
- Cultivated strategic partnerships to drive new business opportunities in Northeast region.
- Developed collaborative relationships with northeast region dealers to identify and leverage opportunities for website SEO and digital advertising enhancements.
- Surpassed monthly recurring revenue (MRR) objectives each month, ensuring financial stability and growth.
- Facilitated implementation of new collaborative processes for teams involved in NY and NJ pilot initiatives.
- Cultivated strategic partnerships with automotive clients to strengthen account relationships.
- Conducted Zoom and in-person meetings with dealers to provide support and present service offerings. Assisted dealers through virtual and face-to-face consultations to showcase available services.
- Coordinated efforts with production and fulfillment teams to enhance service delivery timelines.
- Engaged with client services and performance management teams to uncover potential growth opportunities within partial groups.
- Participated in ongoing training initiatives to enhance expertise in product knowledge and service details.
Director of Sales & Business Development
Peak Digital Services
Portland, ME
01.2021 - 02.2022
- Spearheaded sales initiative to acquire new accounts.
- Developed and implemented full funnel outreach strategies to optimize engagement.
- Developed structured follow-up processes for calls and emails to optimize client engagement.
- Developed comprehensive call guides to enhance outbound communication effectiveness.
- Crafted engaging content and strategic frameworks to enhance email marketing effectiveness.
- Identified and organized potential opportunities from interactions with engaged prospects to enhance sales strategies.
- Developed product packaging and pricing strategies to enhance market alignment.
- Assisted in creating pitch decks for product packages and buyer's journeys. Supported team efforts in developing visual presentations for customer engagement.
- Facilitated training sessions for sales staff on effective utilization of available resources.
- Created engaging social media posts and assisted in developing ad campaigns. Supported marketing efforts by generating content for various social media platforms. Crafted promotional materials and contributed to social media strategies.
- Delivered compelling sales presentations aimed at acquiring new client accounts.
- Coordinated sales closing efforts and managed onboarding procedures for new accounts to ensure seamless integration.
- Evaluated account performance through structured review calls, ensuring alignment with client expectations and objectives.
- Managed cancellation processes to minimize customer churn.
Dealer Partner Manager
Dealers United
Sarasota, Florida
10.2019 - 01.2021
- Successfully obtained digital marketing certifications from DigitalMarketer.com, focusing on industry-relevant skills and knowledge.
- Developed expertise in managing Facebook ad campaigns to enhance brand visibility and engagement.
- Executed outreach initiatives to establish relationships with new accounts across a territory spanning seven states.
- Tracked and analyzed sales pipeline and opportunities in HubSpot, ensuring alignment with strategic sales objectives.
- Facilitated virtual presentations of services to key stakeholders, enhancing product understanding.
- Developed comprehensive proposals and successfully finalized sales for new accounts.
- Directed team efforts in managing Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) through successful closure of multi-franchise group deals.
Regional Marketing Manager
AutoAlert
Norwell, MA
04.2019 - 10.2019
- Acquired in-depth knowledge of proprietary software utilized by clients to improve service delivery.
- Directed strategic initiatives to enhance relationships within a territory of 100 accounts.
- Led outreach initiatives through phone, email, and LinkedIn to enhance networking opportunities. Managed communication strategies via phone, email, and LinkedIn to strengthen professional relationships. Oversaw outreach operations using phone, email, and LinkedIn, fostering valuable connections.
- Drove achievement of monthly recurring revenue goals exceeding $80,000 for the company.
- Developed and finalized pricing agreements, successfully closing new business deals.
- Administered Salesforce to monitor and evaluate monthly pipeline and sales opportunities.
Sales Manager
Herb Chambers Companies
09.2012 - 11.2018
- Directed a team of 18 sales professionals to achieve individual sales quotas and fulfill monthly store sales objectives.
- Drove initiatives that elevated monthly gross sales from $650k to over $1m within one year.
- Oversaw staff training initiatives and conducted performance evaluations to enhance team effectiveness.
- Conducted comprehensive interviews and assessments to select high-potential candidates for sales team integration.
- Monitored inventory levels and coordinated the ordering of new models to optimize product offerings.
- Coordinated with sales team to drive successful sales closures through effective communication channels including phone, email, and showroom interactions.
- Generated and maintained comprehensive daily and monthly sales reports to provide insights for team and store performance.
- Addressed and resolved customer concerns within the department to enhance overall satisfaction.
- Consistently ranked among the top 3% of sales professionals for over 5 years, leading to a transition into a management role.
Education
High School Diploma - Mass Communications
MTSU / Middle Tennessee State University
Murfreesboro, TN01-2002
undefined
Brentwood High School
Brentwood, TN01-2000
Skills
- Sales Manager with 10 years experience in leading sales teams to greatness in digital advertising & retail sales Experienced territory manager for SaS and digital advertising services in the Northeast region
- SalesForce, HubSpot, MS Office, G-Suite, PowerPoint, Excel, Facebook Ads Manager, DealerSocket, CDK, VinSolutions, AutoAlert Managing sales teams, coaching, presenting sales presentations, closing sales, managing client accounts and relationships
Certification
- Digital Marketer Certifications
- Paid Traffic Mastery 2019 Edition
- Conversion Funnel Mastery
- Content Marketing Mastery
Timeline
Client Solutions Director
Team Velocity Marketing
09.2024 - Current
Client Partner
Cars Commerce
01.2023 - 08.2024
Regional Sales Executive (Northeast Region)
Dealer Inspire
03.2022 - 01.2023
Director of Sales & Business Development
Peak Digital Services
01.2021 - 02.2022
Dealer Partner Manager
Dealers United
10.2019 - 01.2021
Regional Marketing Manager
AutoAlert
04.2019 - 10.2019
Sales Manager
Herb Chambers Companies
09.2012 - 11.2018
undefined
Brentwood High School
High School Diploma - Mass Communications
MTSU / Middle Tennessee State University