Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eric Monges

15113 Norton,CA

Summary

Dynamic Operations Manager with a proven track record at Flex Logistics, excelling in team leadership and operational efficiency. Enhanced employee retention by fostering a positive work environment and implemented quality control systems, boosting product reliability. Skilled in inventory management and performance monitoring, driving significant improvements in delivery accuracy and overall performance outcomes.

Overview

2026
2026
years of professional experience

Work History

Operations Manager

Flex Logistics
02.2014 - 04.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Increased profit by streamlining operations.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Assisted in recruiting, hiring and training of team members.

Shipping/Receiving Lead

Flex Logistics
2012 - 2014
  • Trained new team members on company procedures, ensuring quick integration and productivity.
  • Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
  • Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
  • Enhanced warehouse efficiency by implementing new receiving processes and procedures.
  • Managed the scheduling of incoming shipments, optimizing workflow and maintaining a balanced workload for staff members.
  • Coordinated with vendors to ensure timely delivery of products, minimizing delays and disruptions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Forklift Operator

Flex Logistics
08.2010 - 2012
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.

General Construction

E Plastering
01.2007 - 2010
  • Applied general construction skills on frequent basis.
  • Utilized knowledge of carpentry and general construction to complete attractive finish work.
  • Performed general construction work on both residential and commercial building projects.
  • Mentored junior staff members, sharing expert knowledge in general construction techniques for their professional growth.
  • Collaborated with construction teams to ensure seamless integration of carpentry work into overall building projects.
  • Supported efficient construction processes by transporting materials and equipment to the appropriate locations on site.
  • Reduced construction time by efficiently collaborating with team members on scaffold erection and maintenance tasks.

Education

Electrician

UEI College
Riverside, CA

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Project management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Staff development
  • Customer relationship management
  • Maintaining compliance
  • Goal setting
  • Inventory control
  • Strategic planning
  • Process improvement
  • Schedule management
  • Quality assurance controls
  • Logistics management
  • KPI tracking
  • Incidents management
  • Performance evaluations

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Operations Manager

Flex Logistics
02.2014 - 04.2025

Forklift Operator

Flex Logistics
08.2010 - 2012

General Construction

E Plastering
01.2007 - 2010

Shipping/Receiving Lead

Flex Logistics
2012 - 2014

Electrician

UEI College

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Eric Monges