Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Awards
Groups
Timeline
Generic

Eric Moore Jr

Birmingham,AL

Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable ability to lead new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Professional Housekeeper with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeks long term employment with an established commercial cleaning business.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

Walmart Distribution Warehouse
11.2019 - 12.2023

Assembly Line Worker

Toparepa
11.2021 - 10.2022
  • Instructed new hires about current service level standards.

Food SVC Worker

Unknown
11.2021 - 12.2021
  • Established healthful and therapeutic meal plans and menus
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices
  • Researched and identified nutritional components of foods, diets and menu choices
  • Took necessary steps to meet patients needs and effectively resolve food or service issues
  • Served food trays in a fresh and hot food with a smile, in a timely manner

Bus Charger

Indianapolis Bus Station
12.2019 - 02.2020

Folk Lift Driver

Royal Oks
01.2019 - 08.2019
  • Moved pallets

Hard worker

Machine Operator

PlasticPak
03.2018 - 08.2018

Assembly Worker

A.G.C
04.2015 - 05.2016
  • Followed detailed assembly instructions, processes, and procedures.
  • Completed assigned tasks quickly to decrease production time.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.

Housekeeping

Hill Crest Medical Center
08.2012 - 03.2013
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions
  • Swept and damp-mopped private stairways and hallways
  • Emptied and cleaned all waste receptacles
  • Stocked toilet tissue and paper towels, as well as other restroom supplies
  • Removed trash and dirty linens from room attendant carts
  • Cleaned rooms to the satisfaction of all clients

Assembly Line Production Worker

Kamtek
11.2022 - 05.2024
  • Fast paced work
  • Dependable worker
  • Always at work on time

Packer, and A Machine Operator

Bud's Best Cookies
06.2011 - 02.2013
  • Packed containers and re-packed damaged containers
  • Banded, wrapped, packaged and cleaned equipment
  • Worked at a rapid pace to meet tight deadlines

Education

GED -

J.F.i College
Prison
05.2008

Skills

  • Customer Service
  • Microsoft Word
  • Leadership
  • Microsoft Office
  • Administrative Experience
  • Computer Operation
  • Food Preparation
  • Data Entry
  • Patient Care
  • Phone Etiquette
  • Laboratory Experience
  • Employment & labor law
  • Time Management

Certification

  • First Aid Certification, 03/21 to Present
  • BLS Certification
  • Driver's License
  • Certified phlebotomist technician

Additional Information

Graduated from American national University with honors in on a Dean List

Awards

Dean list, 11/21

Groups

Lab, 10/21 to 01/22, Phlebotomist and EKG technician that also worked in a Lab under my supervisor

Timeline

Assembly Line Production Worker

Kamtek
11.2022 - 05.2024

Assembly Line Worker

Toparepa
11.2021 - 10.2022

Food SVC Worker

Unknown
11.2021 - 12.2021

Bus Charger

Indianapolis Bus Station
12.2019 - 02.2020

Assistant Manager

Walmart Distribution Warehouse
11.2019 - 12.2023

Folk Lift Driver

Royal Oks
01.2019 - 08.2019

Machine Operator

PlasticPak
03.2018 - 08.2018

Assembly Worker

A.G.C
04.2015 - 05.2016

Housekeeping

Hill Crest Medical Center
08.2012 - 03.2013

Packer, and A Machine Operator

Bud's Best Cookies
06.2011 - 02.2013

GED -

J.F.i College
Eric Moore Jr