Dedicated service technician with over 11 years of experience in diagnosing complex machinery issues. Proven ability in training and mentoring junior technicians while fostering a collaborative team environment to improve efficiency and morale.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Service Technician
Gosiger
Plymouth, MI
10.2021 - Current
Diagnose and resolve complex machinery issues, ensuring optimal performance and minimal downtime.
Conducted routine inspections and preventive maintenance on equipment to enhance reliability and efficiency.
Trained and mentored junior technicians on troubleshooting techniques and best practices in equipment repair.
Developed service documentation and manuals to standardize procedures across the technician team.
Enhanced team morale and productivity by fostering a collaborative atmosphere, sharing knowledge, tips, and best practices with colleagues regularly.
Service Technician
Gosiger
Plymouth, MI
10.2016 - 10.2021
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Apprentice Service Technician
Gosiger
Plymouth, MI
03.2015 - 10.2016
Assisted in troubleshooting equipment issues to minimize production downtime.
Collaborated with team members to maintain a clean and organized workspace.
Implemented safety protocols to ensure compliance with workplace regulations.
Learned necessary skills and procedures for safely working on complex machinery
Education
- Advanced Manufacturing
Schoolcraft College
Livonia, MI
Skills
Advanced diagnostics
Leadership and coaching
Precision measuring
Field and remote service
Mechanical and electrical aptitude
Calibration techniques
PLC programming
Customer service
Attention to detail
Critical thinking
Punctual and reliable
Written and verbal communication
Certification
Okuma Certified Service Technician
Multus 7 Day Dive-Gosiger
5AX Trunnion Rebuild-Okuma
Confined Space Training-OSHA
Various Mechanical & Electrical Okuma Certifications- York Tech