Summary
Overview
Work History
Education
Skills
Timeline
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Eric Morris

Charlotte,NC

Summary

Goal-driven Service Manager offering over [Number] years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.

Overview

11
11
years of professional experience

Work History

Service Manager

Goodyear Tire & Rubber
Charlotte, NC
07.2012 - 08.2016
  • Resolved customer complaints in a timely manner.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.

Service Manager

Sears
Columbia, NC
07.2009 - 07.2012
  • Resolved customer complaints in a timely manner.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.

Service Manager

Tire Kingdom
Lexington , SC
01.2006 - 03.2009

Education

Mathematics And Computer Science

St Andrews High School
Charleston, SC
06-1993

Skills

  • Expert in [Software]
  • Supply Procurement
  • Policy and Procedure Enforcement
  • Budget Control

Timeline

Service Manager

Goodyear Tire & Rubber
07.2012 - 08.2016

Service Manager

Sears
07.2009 - 07.2012

Service Manager

Tire Kingdom
01.2006 - 03.2009

Mathematics And Computer Science

St Andrews High School

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Eric Morris