Eric Newsom
Albuquerque,NM
Summary
Dynamic and results-driven professional with extensive experience at Crescent Electric Supply. Proven expertise in point-of-sale operations and inventory management, delivering exceptional customer assistance. Adept at visual merchandising and returns processing, consistently enhancing store efficiency and customer satisfaction. Recognized for strong product knowledge and effective communication skills in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Counter Sales Representative
Crescent Electric Supply
Albuquerque, New Mexico
04.2020 - Current
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Operated computerized point-of-sale system for sales transactions.
- Maintained cleanliness of the store area at all times.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted customers with selection of products to meet their needs.
- Handled returns and exchanges according to company policies.
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Restocked shelves with new merchandise when needed.
- Answered phone calls promptly and courteously to address customer inquiries or concerns.
Warehouse Driver
Crescent Electric Supply
Albuquerque, New Mexico
02.2019 - 04.2020
- Processed daily inventory receipts and quantities of supplies.
- Checked shipments for damaged or incorrect items.
- Packaged, labeled and tagged goods before transfer.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Delivered products to customer sites in a timely manner according to schedule.
- Organized warehouse space to maximize efficiency of storage and retrieval operations.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Provided excellent customer service through courteous interaction with clients.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Provided assistance with loading and unloading of product as needed at customer locations.
HVAC Installer
Standard Restaurant Supply
Albuquerque, NM
08.2017 - 12.2018
- Interpreted construction drawings and cut sheets in field.
- Tested pipe, tubing joints, and connections for leaks.
- Reviewed worklists from supervisor to interpret project details and instructions.
- Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
- Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Implemented safety protocols and procedures to ensure safe working conditions for all HVAC-related tasks.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Adept at reading blue prints of electrical equipment.
Education
High School Diploma -
Estancia High School
Estancia, NM05-2014
Skills
- Point-of-sale operation
- Customer assistance
- Inventory management
- Visual merchandising
- Product knowledge
- Returns processing
Affiliations
- I hit the gym a lot and go on hikes occasionally.
- Family oriented
Timeline
Counter Sales Representative
Crescent Electric Supply
04.2020 - Current
Warehouse Driver
Crescent Electric Supply
02.2019 - 04.2020
HVAC Installer
Standard Restaurant Supply
08.2017 - 12.2018
High School Diploma -
Estancia High School
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