Eric Nicholas
Grapevine
Summary
Results-driven Internet Sales Manager with expertise in customer engagement, digital marketing, and data analysis. Proven ability to enhance e-commerce platforms and optimize online sales processes, leading to increased customer satisfaction and sales growth.
Overview
18
18
years of professional experience
Work History
Internet Sales Manager
Classic Toyota
Galveston
08.2019 - 12.2025
- Managed internet sales operations and ensured effective customer engagement strategies.
- Analyzed customer feedback to improve online sales processes and user experience.
- Trained staff on digital tools and platforms for better customer interaction.
Internet Sales Manager/Sales Associate
Patterson Nissan
Longview
07.2011 - 07.2019
- Developed digital marketing strategies to enhance online sales and brand awareness.
- Oversaw order processing and fulfillment for online transactions to ensure efficiency.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Sales/Internet Sales Manager
Peters Chrysler Dodge Jeep Ram
Longview
08.2007 - 07.2011
- Oversaw daily operations of internet sales team, ensuring smooth workflow.
- Trained new team members on internet sales processes and tools.
- Coordinated with IT teams to optimize website performance and user experience.
Education
Associate of Arts - Business Management/ Marketing
Lee College
Baytown, TX06-2024
High School Diploma -
Ball High School
Galveston, TX05-1997
Skills
- Customer engagement
- Digital marketing
- Data analysis
- E-commerce platforms
- Staff training
- Sales forecasting
Timeline
Internet Sales Manager
Classic Toyota
08.2019 - 12.2025
Internet Sales Manager/Sales Associate
Patterson Nissan
07.2011 - 07.2019
Sales/Internet Sales Manager
Peters Chrysler Dodge Jeep Ram
08.2007 - 07.2011
Associate of Arts - Business Management/ Marketing
Lee College
High School Diploma -
Ball High School